Hey Danny, hope you're staying cool! Just had my radio steering wheel controls programed and everything works great. It took them 2 and 1/2 hours to figure it out and cost $115.00, but it's done. Thanks so much for your help, it is greatly appreciated.
Please don't feel bad, it's Certainly not your fault. I don't think it's Tim's fault, although I was thinking the same thing as you... UPS. The last two things they delivered to me were damaged. Tim finally got back to me and said he will check into it. I let you know if I get it.