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-   -   What a joke about top quality!! (https://www.camaro5.com/forums/showthread.php?t=172923)

95birdible 09-22-2011 03:15 PM

What a joke about top quality!!
 
INDIANAPOLIS – When the Chevrolet Camaro Convertible sets the pace for the 2011 Indianapolis 500 this Sunday, it will showcase a top built to last a lifetime, operate worry-free and maintain the appearance of its Coupe sibling.

To assure long-term durability, the convertible top underwent extensive testing during development, being opened and closed more than 22,500 times – three times more than would be expected in a typical 10 years of use. Some of those cycles were performed in extreme conditions; temperatures ranging from minus-22° F to 170° F and humidity of up to 95 percent.

“This past winter we even had our engineers driving 80 of these convertibles back and forth to work every day here in Michigan,” said Al Oppenheiser, Camaro chief engineer. “They had to open and close the top five times each day no matter what the weather was like.”

Every Camaro Convertible undergoes a water test as it completes assembly in Oshawa, Ontario. In addition, vehicles are randomly chosen to undergo an eight-minute water test at the assembly facility in Oshawa and at an identical facility at the GM Proving Ground in Milford, Michigan. More than 7,200 gallons of water are hurled at the car in a hurricane-like downpour at a pace of 900 gallons per minute.


Addressing another aspect of interior comfort, Camaro Convertible’s three-layer top includes an acoustical liner made of rubber sandwiched between an acrylic square weave outer fabric and an inner reinforcing cotton layer. Engineers use a sophisticated human-ear mimicking device called the Aachen Head to measure noise levels. According to recent GM road test data, the Camaro Convertible achieved a better interior quietness acoustical rating than the Ford Mustang in interior quietness.

“For many buyers, a Camaro Convertible can be a collector car, something they might keep for generations. So we made sure the tops would retain their quality for a long, long time,” said Oppenheiser. “There is great value in a convertible with the original top.” Oppenheiser knows the needs for car collectors well. He personally restored a 1969 Camaro Convertible several years ago.

Consistent with its coupe-like performance dynamics, the Camaro Convertible offers the looks of the Camaro Coupe when the top is up. The five bow roof design provides a smooth, taut and carefully tailored appearance that retains the sleek roofline of the coupe.

Unlike other convertible models in the segment, the Camaro top latches with a single, convenient handle located at the center of the windshield header. Once the latch is turned to the open position, the push of a single button lowers the windows and activates the top, which completes its cycle in about 20 seconds

95birdible 09-22-2011 03:26 PM

I just sent this email off to Al Oppenheiser via Facebook. He is on there and I would suggest a nice email what is going on with our tops and what Chevy is doing to fix them.
Since he did say "So we made sure the tops would retain their quality for a long, long, time"
6 weeks is not a long time.
Here is the email I sent.

I have a 2012 1SS Camaro convertible that is going in for a new top with 2269 miles on it due to the rubbing and wear issue. Is there anything being done to address this? I have seen via Camaro5.com and numerous other fan sites that this is a big problem.
I found this quote from you around the time of the Indy 500.

“For many buyers, a Camaro Convertible can be a collector car, something they might keep for generations. So we made sure the tops would retain their quality for a long, long time,” said Oppenheiser. “There is great value in a convertible with the original top.” Oppenheiser knows the needs for car collectors well. He personally restored a 1969 Camaro Convertible several years ago.

Just curious as to what is being done. I have had my car for 6 weeks and it's been in for service 3 times already with a 4th on the way next week.

Thanks and I hope to hear from you.

Jason

rainey85 09-22-2011 04:15 PM

Let us know if ya hear back from him.

95birdible 09-22-2011 04:17 PM

I will for sure.

SSOOCH 09-22-2011 04:26 PM

You Guys are putting the top up and down wrong!! :bellyroll:

*Sarcasm, I'm simply imitating the response I got from Chevrolet in regards to my fried clutch during the much touted "launch control" feature...

95birdible 09-22-2011 04:34 PM

I got a response back from him. It was positive to say the least.
And before you ask I am not going to give out his personal email nor say what he told me. Sorry

MannyC 09-22-2011 04:45 PM

So why post then?

cam62 09-22-2011 04:46 PM

Quote:

Originally Posted by 95birdible (Post 3788540)
To assure long-term durability, the convertible top underwent extensive testing during development, being opened and closed more than 22,500 times – three times more than would be expected in a typical 10 years of use. Some of those cycles were performed in extreme conditions; temperatures ranging from minus-22° F to 170° F and humidity of up to 95 percent.

“This past winter we even had our engineers driving 80 of these convertibles back and forth to work every day here in Michigan,” said Al Oppenheiser, Camaro chief engineer. “They had to open and close the top five times each day no matter what the weather was like.”

What I don't think they did was require anyone to keep it down for any extended period of time. That's when the wear kicks in on mine.

SSOOCH 09-22-2011 04:52 PM

Quote:

Originally Posted by MannyC (Post 3788966)
So why post then?

Yeah... WTF???

95birdible 09-22-2011 06:09 PM

Why post? Did you not read it that I contacted him via Facebook? Hint! Do I really have to spell it out for you. He gave me his email and said send him my info and info on my car and he will get in touch with me. Hopefully it will go somewhere. It may or may not. At least I have my car back for the nice weekend and the guy that does the tops lives about a mile away from me so I can drop it off at his shop and watch the progress of the new top being installed next week.

hwanger24 09-22-2011 07:57 PM

I think I just wasted a minute of my life.. :( .. who can i complain to about this?

spyderbuddy 09-22-2011 08:16 PM

wasted time, WTF

mywifesnameishonda 09-22-2011 08:28 PM

That's was wayyy too much reading for no payout.

95birdible 09-22-2011 08:52 PM

Why is it a waste of time? I told you I emailed Al on Facebook and he responded. Last time I checked, I was the first person to email a higher up in Chevrolet about the top issue. And he responded. Once I get action on that response I will tell you what they are going to do.


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