Thank you to Adams
 

I wanted to take a second and recognize Adams for their great customer service. I placed my original order on Saturday and realized that I wanted to add to my order without having to pay for shipping again on Monday. They allowed me to add to my order which was great. Here is the catch I then realized on Tuesday that one of the products I ordered was cheaper in a kit and asked them if I could change my order. Adams took care of me and I would like to say thank you to them for all their help!!:clap2: It is nice to work with a company that actually cares about the customer.

Totally Agreed....They helped me recently with a couple of defective products, Great company :)

I am addicted to their products!! People may not always agree that they are the best available, but I like a one stop shop where I can trust the product and service I am going to get.

I did recently have one of their customer service reps get testy with me on the phone because I called to ask for a a small 5% refund when I placed a large order just hours before they released a 15% off sale. Other than that they've been great

Thank you for your kind words guys!

:thumbsup:

I agree. They're one of those companies you don't hear a lot about on the forums, but they make some really nice stuff and are some really nice guys to work with.

Sent from my Galaxy Nexus using Tapatalk 2

LOL I see what you did there

:word: I have to agree with this. I know there might be some categories where Adams is out beat by its competitors but I like their customer service and the fact that they have everything I'm looking for on one site from the same warehouse.

Getting a gallon of their glass cleaner today & trying out their new interior cleaner. Daughter & son-in-law just had their second child & looking at selling their Toyota Yaris. Told them I would detail it to help sell - it needs a good couple days & I'm hoping to get it to 85-90%. Much of my ability to do this now is from Adam's forum help & videos.

I have to get in a little ribbing with Nick and Dylan, they have it too easy around here :-). But I genuinely meant the rest, they make some amazing stuff, especially lately, and they are the kind of people you want to do business with. They got rid of my biggest complaint a couple years ago and since then I've developed a lot more positive opinion of them.

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lol I get what you mean. They definitely have it easy around here, I mean they hooked me! I'm not against the idea that there are better products in each category, I'm well aware that there are in most of them, but the ease and awesome customer support plus a discount keeps me coming back.

I don't consider myself part of the Adam's Army because it doesn't bother me when someone says something positive for another company lol

Not to mention all their products (clay bar excluded) are made in the USA! They don't get enough credit for that in my opinion. This fact among others justifies a higher price point in my mind.

Great products all the way around!

Awwwwww, you guys are so sweet!

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Just ordered my soon-to-be expanded Basic Wash & Wax kit. I was previously a huge Zaino fanboi, but I like easy and effective. Adams gives me both at a reasonable cost. :thumb: