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I have a very early 2010 model, mine says CC/CE. Popping, problems with playlist, no device connected, ect. All the problems everyone is having. I talked to my service manager months ago about it, but I just never bothered with it, got lucky with a old iPod, and it's the only one I can use. iTouch, iPhone4, will only work for about 5 min. I still have popping with my current iPod I'm using... So here is my question: Hardware: 20985421 (NEW PDIM) Dealer installed it, and updated it = DA/DX Problems went away? Very close friends with owners/workers at my dealership so they will do anything to help. I've just been waiting to see what others have found out, this has been bothering me for months but I thought there was no help at the time. Will be visiting them soon, and will let you all know what I find out. |
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DA/DX is much better. Even though there are updates on Tis2Web that specifically address the issues of "No Supported Data Found" and only being able to index 2,000 songs instead of 10,000 songs...... my CC/CE does not function properly.
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Next week I'm going to my dealer for sure, and Im gonna get this crap fixed. |
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My service manager is looking into it for me, gonna talk to him more about it.
Whats even crappier is a lady just bought a 2011 from them, has the same problem, and the screen has lines going through it, and GM said they don't wanna replace it. BRAND new car, how lame is that. |
Im upgrading my 1ss. so the correct part number for the pdmi is 20985421 ?
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After reading this thread, I decided to test the usb port for the current software listing. From my understanding, you plug in the device or usb drive and then press and hold the menu button. In my case, I'm using a standard usb drive. When I plug it in, the screen simply says something like device not supported. I have a '10 2LT delivered last May so I'm certain that its outdated but is there another way to check the software?
Off Topic: I'm new to the idea of software updates, should I be taking my car in for other updates as well? Anything in specific? I'd appreciate a PM to keep this thread on topic. Thanks. |
Wow ....what a cluster F%*k .
How can GM call this a world class car when they have had 18 months to fix this ? What is the point of 500 or more CTF cars and this is still broken. |
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Back to what I found out, it's a matter of convincing GM to pay for it. Pretty lame how they lady who got a brand new 11' with radio problems, and GM want even fix hers. They damn well will be fixing mine though, haha. This is BS. |
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I took mine in today (Selman in Orange) for another reason and since it was there I asked if they could update the SW from version CC to CE. The service manager says they'd take a look it.
When it was done I was pleasantly surprised that they replaced the module with a new one that has the DA HW and DX SW. The service receipt write up states: "Shorted module diagnosed and replaced multi-media module". PN 20927509 - Module 9.6.8.0 And it was covered under warranty, no cost. So some dealers are willing to make it right. Don O |
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Below confirms the 2 part numbers that seem to work so far... GM PART # 20985421 Attachment 195213 GM PART # 20927509 Conformed by Don O above. Attachment 195212 |
Don O, Can I ask if you remember the name of your service writer that you spoke with today?
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