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-   -   A Guide to Camaro Allocations and Ordering (http://www.camaro5.com/forums/showthread.php?t=218999)

JMAN311 04-25-2012 01:29 AM

A Guide to Camaro Allocations and Ordering
 
With a new model year upon us again I've seen a lot of posts popping up asking about allocations and other related ordering processes. I wanted to create a thread to try to get all this info in one place.

Anyone please feel free to correct any information I’ve got incorrect in this post. I’m sure there are a number of things that I may have left out, but I just wanted to get some basic info out there for others. I've gathered this info from our forums, a GM training site I found on the web, and my own personal experiences from pre-ordering 2 Camaros and working with the dealers through the whole process. First let’s get some of the terms out there explained:


Allocations – The number of a particular vehicle model a dealer is assigned by GM.

Consensus – The planning and forecasting of vehicles between the dealer and GM. A quantity of vehicles that a dealer requests for a given production period from GM. Based on GM data and constraints they may or may not receive the amount requested.

Constraints – Items that are unavailable for ordering due to plant or supplier issues. This could be a certain option or an entire model of vehicle.

Event code – The status that indicates a certain point in the life cycle of a vechicle. A list of event codes can be found here http://www.camaro5.com/forums/showthread.php?t=9714

GM OrderWORKBENCH – The website used for ordering GM vehicles.

Final Allocation by Week Report – This report shows a dealer’s final allocation quantities for the specified production period.

Pass 1 – The preliminary pass of the vehicle order process which looks at only the quantity of preliminary orders that equals the lower of a dealer’s allocation quantity and desired quantity.

PDI – Pre-Delivery Inspection

Preferenced – Order has been sent to one of the GM production management systems

Preliminary order – A vehicle order that has been submitted to GM through the OrderWORKBENCH system. It would have successfully gone through Pass One. These orders have an Event Code of 1100 (Preliminary Order Accepted)

Priority number – Indicates the dealer’s preference for the placement of a preliminary order. The lower the number the higher the priority. A sold order defaults to a priority of 1, stock orders default to a priority of 99. Priority 0 means that the dealer does not want GM to place the order. The dealer can change these numbers as needed.

Sold order – A preliminary order that is placed for a customer

TPP – Target Production Period – The date range used in order to define the effective period for a marketing or allocation constraint. Also the period when a specified number of vehicles is scheduled to be produced, typically a 1-2 week period.

TPW – Target Production Week – The week in which the specified vehicle is expected to be built.


How it all works:

Consensus:
Dealer puts in for requested quantities of different model groups
Dealer allocation quantity changes from “production consensus” to “final allocation” after GM resolves any variances between the approved production volumes and production consensus quantities
(needs some verification on the days referenced below)
Final Allocation by Week Report is released mid month on Wednesday
Report shows allocations by week for 2 week timeframe
Allocations are assigned on Thursday each week
Dealers have until the following Tuesday to resolve constraint issues before orders are pulled

Ordering:
Order is configured in GM OrderWORKBENCH
Customer information is assigned to order
Order is checked for constraints
Order number is generated
By default the sold order is given priority number of 1
After consensus and dealer receives allocation they can apply it to an order
If there are no constraints it will be preferenced
If no action is taken the system will pull the lowest priority number order (1-99)
If multiple orders are at the same priority number it will pull the oldest order first (need verification)
As long as there are no constraints it will be preferenced
If there are constraints the dealer would have to either re-configure the order or allow a non-constrained order through
Order is eventually run through Pass 2, 3 and possibly a 4th optional one that can be used and GM may also use

Tracking:
http://www.gmconnects.com/
http://www.camaro5.com/forums/showthread.php?t=31115
http://www.chevrolet.com/ordertracking/




My pre-ordering experience with the 2013 ZL1:

The GM OrderWORKBENCH website opened up for 2013 Camaro configurations on 4/19. I was able to get to the dealer on 4/20 and was ready with my deposit and a copy of my credit score (this might have been overkill, but IMO you can never be too prepared). I was lucky enough to be able to sit down with the salesman and the fleet manager while we went into the system to configure the car. Once we selected the year, model, transmission, color, trim, and all the other options we had to setup my customer information for the sold order. After that they ran the order against Pass One and it showed it failed so we could not continue. It didn’t specify any codes with errors, there was just a generic message about it being unable to process the order. I searched our forums and found Ciscokid’s post regarding the Blue Ray Metallic color keeping the order from passing Pass One (http://www.camaro5.com/forums/showthread.php?t=217874) We changed the color of the order to Silver Ice Metallic and ran Pass One against it again. This time it passed and I was given a preliminary order number! The guys wrote up the paperwork showing the car would be sold at MSRP and I wrote them a $1,000 check for the deposit. Once my dealer receives allocation they can apply my order to one of the allocations and it will eventually get pulled. Once the car is shipped to the dealer they will perform their PDI and I will finally be able to drive away in my dream Camaro!

I know firsthand how frustrating it can be going through this whole process so I hope that this guide was helpful and can help someone have a better experience with their ordering.

Interlux 04-25-2012 11:06 AM

This was wonderful - very much appreciated. I'm pretty new at the ordering scheme and happened to try to order during this build year overlap. So all of this is extremley useful.

Thanks!

Indy Bumble Bee 04-25-2012 11:22 AM

Great write up

Casperadub70 04-25-2012 04:39 PM

so when you added all the options that you wanted it came to a MSRP. Where you able to haggle with that price? Or is it since you went there and ordered it thats is what price you will pay?

JMAN311 04-25-2012 05:32 PM

Quote:

Originally Posted by Interlux (Post 4862985)
This was wonderful - very much appreciated. I'm pretty new at the ordering scheme and happened to try to order during this build year overlap. So all of this is extremley useful.

Thanks!

Thanks for the feedback, I'm glad it was helpful for you.

Quote:

Originally Posted by Indy Bumble Bee (Post 4863065)
Great write up

Thanks for the kind words :D

Quote:

Originally Posted by Casperadub70 (Post 4864806)
so when you added all the options that you wanted it came to a MSRP. Where you able to haggle with that price? Or is it since you went there and ordered it thats is what price you will pay?

I don't qualify for GM employee discount and it's going to be quite a while til the ZL1's are just sitting on the lots collecting dust to get good mark downs. Unless you know the dealer well I think it'll be pretty rare to get a big discount on the car for the average joe. Since pricing isn't even released yet and it's a much sought after model, I was just happy to get MSRP in writing :thumbsup: About 1/2 the dealers in the area that I talked to want $5K over sticker even for 2013's which should have much larger quantity of allocations compared to 2012. I'm not sure how willing dealers are to give discounts on other models that are pre-ordered/special ordered, but I'm guessing it all depends on your relationship with them.

Tom Henry Racing 04-25-2012 07:55 PM

Good job! When I saw the allocation thread I expected great entertainment, but nope , pretty accurate. BTW, you could probably change to BRM in August if it isn't placed yet.

JMAN311 04-25-2012 08:06 PM

Quote:

Originally Posted by Tom Henry Racing (Post 4865784)
Good job! When I saw the allocation thread I expected great entertainment, but nope , pretty accurate. BTW, you could probably change to BRM in August if it isn't placed yet.

Thanks THR! :chevy:

So BRM will for sure be a late availability color? :(

Tom Henry Racing 04-25-2012 08:19 PM

Well, that is the unofficial word.

JMAN311 04-25-2012 08:42 PM

Quote:

Originally Posted by Tom Henry Racing (Post 4865956)
Well, that is the unofficial word.

I figured there was a good chance it might be since it's new. Guess I need to track down a car with this color to see it in person before my dealer gets allocations so I can see if it's worth a 2+ month wait. I've seen pics of a few Corvettes being around in the Night Race Blue, and FBOD said the Dusk Concept car is a very close match too. Any other ideas?

Tom Henry Racing 04-26-2012 05:42 AM

Quote:

Originally Posted by JMAN311 (Post 4866107)
I figured there was a good chance it might be since it's new. Guess I need to track down a car with this color to see it in person before my dealer gets allocations so I can see if it's worth a 2+ month wait. I've seen pics of a few Corvettes being around in the Night Race Blue, and FBOD said the Dusk Concept car is a very close match too. Any other ideas?

It looks like dusk to me.

bandit38 04-29-2012 04:44 PM

Quote:

Originally Posted by Tom Henry Racing (Post 4867756)
It looks like dusk to me.

I know this is off topic a little...but what wheels and tires are on the Camaro in your signature picture ?

Looks really good !

Tran 04-30-2012 10:18 PM

Great info! Sticky'd.

JMAN311 04-30-2012 10:31 PM

Quote:

Originally Posted by Tran (Post 4892030)
Great info! Sticky'd.

Thanks! :thumbsup:

Rallysport 05-11-2012 12:04 AM

Quote:

Originally Posted by JMAN311 (Post 4865845)
Thanks THR! :chevy:

So BRM will for sure be a late availability color? :(

GM might not offer Blue Ray Metallic (GXH) on the 2013 ZL1. Limited production high performance cars like this are usually also limited to color choice. It's what GM does. Who knows why. I may be wrong, but it wouldn't surprise me. Same goes for the 2013 1LE model. Probably only going to be offered in Red, White, Black or maybe Gray. Yellow? nah, that's for the Transformers editions...okay, sorry, I am being sarcastic. Its still early as far as the 2013 MY is concerned! Hey! Maybe GM will reverse their cranial-rectal inversion and offer the masses a real neat blue metallic...something like the old LeMans Blue or Mulsanne Blue?! Yeah, RIGHT.:rolleyes:

JMAN311 05-31-2012 01:34 PM

Quote:

Originally Posted by Rallysport (Post 4944580)
GM might not offer Blue Ray Metallic (GXH) on the 2013 ZL1. Limited production high performance cars like this are usually also limited to color choice. It's what GM does. Who knows why. I may be wrong, but it wouldn't surprise me. Same goes for the 2013 1LE model. Probably only going to be offered in Red, White, Black or maybe Gray. Yellow? nah, that's for the Transformers editions...okay, sorry, I am being sarcastic. Its still early as far as the 2013 MY is concerned! Hey! Maybe GM will reverse their cranial-rectal inversion and offer the masses a real neat blue metallic...something like the old LeMans Blue or Mulsanne Blue?! Yeah, RIGHT.:rolleyes:

BRM is in the order guide as available on the SS and ZL1 and now labeled as 'not available at startup' I hope they are on track for the August builds of this new color and the verts.

ZL1 still only gets black interior for 2013 as well.

slowsi 06-05-2012 05:57 AM

Are all ordered cars at msrp pricing? How do you think the electric steering will feel as we test drove the 2012 cars and wanting to order a 13'..thanks

dwinva 06-05-2012 07:43 AM

Quote:

Originally Posted by slowsi (Post 5074515)
Are all ordered cars at msrp pricing? How do you think the electric steering will feel as we test drove the 2012 cars and wanting to order a 13'..thanks

My company (Raytheon) is a supplier to GM so I was able to get discount pricing because of this. Also getting a USAA discount ($750). Yesterday I received a $500 GM private offer letter good until 7/2. I also test drove a 2012 but ordered a 2013 when I found out my order for a 2012 was submitted too late. Electric power steering has been out for a while now. Also, I believe the Corvettes have had it for some time now as well as the 2012 ZL1's. I'm going on faith that the electric steering will be just fine if not an improvement.

tonyko1 06-30-2012 07:40 AM

I think I posted this on some other thread, they all blend in after a while. But I tried ordering a 2012 2SS/RS Vert, IBM, on 4/7/12 and the dealer took my deposit and order and a month later calls to say they are out of allocation. They should have known that before I stepped in the door. Got my grand deposit back and had to fly to CO to find my car, but persistence pays.

Not to be a buzzkill, but is it any wonder why GM has the problems they have, you have to beg to buy a car off them, meanwhile they are half the size they were just a decade ago and a mere pittance of where they were in 1960 when Dinah Shore was singing their praises? Do you realize just the Chevy Division of GM in 1960 sold more cars than all of Ford/Mercury/Lincolns combined?

I love my Camaro but GM needs to learn how to sell cars the customer wants (Camaros, Vettes) and forget about pipedreams like the Volt.

Thanks,

Tony

stlrammer 06-30-2012 08:00 AM

Good to know. Thanks!

Firerader 07-08-2012 07:43 PM

I think I'm sitting down to preorder a 1LE this week. Will see what happens but thanks for the info.

Colonel 07-11-2012 08:48 PM

:help:If I gave the dealer my deposit of $1,000 on June 22nd, when should I be expecting any word from GM regarding build dates and other ordering info? Shouldn't I be receiving an email with all of the particlulars of my order?

Thanks,
Colonel

JMAN311 07-17-2012 02:47 PM

Quote:

Originally Posted by Colonel (Post 5274125)
:help:If I gave the dealer my deposit of $1,000 on June 22nd, when should I be expecting any word from GM regarding build dates and other ordering info? Shouldn't I be receiving an email with all of the particlulars of my order?

Thanks,
Colonel

Your dealer should be able to give you a preliminary order sheet with all the details of your order. Once they submit your order to GM they should be able to tell you the TPW (Target Production Week) around the time your order goes to 3400 status.

Hitman84 09-16-2012 12:35 PM

so in roughly six months my plan is to walk into a dealership and order a 1lt.
going by your post price Is negotiated when the car is ordered and a deposit is mandatory, Is this correct?


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Colonel 09-17-2012 06:15 AM

Ordered my 2013 Camaro on 6/22/12. Negotiated price and paid a deposit of $1,000. Car arrived last week and is now at the dealer having the dealer installed options added. Should be ready this week for me to pick up.

Chevrolet Customer Svc 09-17-2012 11:17 AM

Quote:

Originally Posted by Colonel (Post 5584630)
Ordered my 2013 Camaro on 6/22/12. Negotiated price and paid a deposit of $1,000. Car arrived last week and is now at the dealer having the dealer installed options added. Should be ready this week for me to pick up.

Congrats! I am sure you are very excited. What made you pull the trigger?

:thumbup:



Brandon
Chevrolet Customer Service


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