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-   -   Steering Noise (http://www.camaro5.com/forums/showthread.php?t=321450)

Shu71 10-04-2013 11:47 AM

Steering Noise
 
For a little while now I have noticed a noise when I turn the steering wheel. I notice it most in the car and do not think it is audible from outside the car. It almost sounds like the power steering pump noise or the steering wheel itself is rubbing something in the column. I checked the fluid and all it good. Do the 2011 LT's have electronic steering assist? Any thoughts on causes?

Chevrolet Customer Svc 10-04-2013 04:15 PM

Quote:

Originally Posted by Shu71 (Post 7063108)
For a little while now I have noticed a noise when I turn the steering wheel. I notice it most in the car and do not think it is audible from outside the car. It almost sounds like the power steering pump noise or the steering wheel itself is rubbing something in the column. I checked the fluid and all it good. Do the 2011 LT's have electronic steering assist? Any thoughts on causes?

Shu71,

I apologize for the steering noise concerns that you are experiencing. I understand that you're seeking opinions of this matter, and wanted you to know that we're also here if you need additional assistance. Feel free to send me a message if needed.

William R.
Chevrolet Customer Care

Shu71 10-04-2013 04:23 PM

Thanks CCC. Yes I am looking for thoughts on the cause. I have 49000 miles on my 2011 so trying to figure out if this is something covered under warranty or not without diving to the bottom of my wallet at the dealer to find out.

JusticePete 10-04-2013 06:41 PM

Quote:

Originally Posted by Shu71 (Post 7063995)
Thanks CCC. Yes I am looking for thoughts on the cause. I have 49000 miles on my 2011 so trying to figure out if this is something covered under warranty or not without diving to the bottom of my wallet at the dealer to find out.

There is a TSB for a steering noise, but I can't lay my hands on it. The service was to change the fluid.

Chevrolet Customer Svc 10-05-2013 03:00 PM

Quote:

Originally Posted by Shu71 (Post 7063995)
Thanks CCC. Yes I am looking for thoughts on the cause. I have 49000 miles on my 2011 so trying to figure out if this is something covered under warranty or not without diving to the bottom of my wallet at the dealer to find out.

I understand,

Feel free to contact me privately if there is someone at your preferred dealer that you'd like me to discuss this with before heading in for service.

William R.
Chevrolet Customer Care

CamaroDreams07 10-05-2013 04:19 PM

I have a simliar noise on my 2010. Taking it in to a non-dealer shop soon to have it looked over. I'll let you know what they say.

JusticePete 10-05-2013 05:04 PM

Quote:

Originally Posted by CamaroDreams07 (Post 7066399)
I have a simliar noise on my 2010. Taking it in to a non-dealer shop soon to have it looked over. I'll let you know what they say.

:pop2:

Shu71 11-03-2013 09:58 AM

Well I took it to the dealer and they looked it over and said they have seen this problem on several other models but not on the Camaro yet but that it is the rack that is bad. I noticed now that every now and then on a slight steer into a corner and I actually get a small spot where the steering jumps. I'm frustrated this wouldnt be covered under a warranty repair because Chevy wants over $600 just for the rack, add to that labor, fluid and "shop supplies" and this is going to be a $1000 repair.

JusticePete 11-03-2013 10:43 AM

The service department may be right, but it wouldn't hurt to change out the PS fluid and replace it with GM Dexron tranny fluid.

Shu71 11-03-2013 11:32 AM

Jacked it up and looked it over. It does not make any noises or send and vibration anywhere with engine/power steering off. Only with engine running does it do it. It only does it on initial movement and slight movements. If you crank the steering wheel further it doesn't appear to have the problem. You can feel the vibration in the tie rod ends and up through into the steering wheel. It would be great if I had the TSB regarding changing the fluid out. I asked service manager and they checked on any recalls and I would suspect any TSB but they didn't see any.

Shu71 11-13-2013 11:40 AM

The dealer did a full review yesterday and the rack and pinion is in fact defective and needs to be replaced. Thank you GM Customer Service for your help on this. They had to order a new rack and will call when it arrives. To ease everyone's minds, the dealer had stated that this is the first Camaro they have seen with the problem so this does not appear to be a common issue.

Chevrolet Customer Svc 11-13-2013 04:07 PM

Quote:

Originally Posted by Shu71 (Post 7182664)
The dealer did a full review yesterday and the rack and pinion is in fact defective and needs to be replaced. Thank you GM Customer Service for your help on this. They had to order a new rack and will call when it arrives. To ease everyone's minds, the dealer had stated that this is the first Camaro they have seen with the problem so this does not appear to be a common issue.

Shu71,

You're very welcome and thank you as well for the acknowledgement. I'm glad to hear that parts are being ordered for you. I look forward to your eventual posts, so please keep us updated!

William R.
Chevrolet Customer Care

Shu71 11-13-2013 04:12 PM

...Reminds me to a give a thank you to my local Chevy dealership; Shottenkirk Chevrolet Service Department in Quincy, IL. Everyone in their service department is top notch, thank you all.


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