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Search: Posts Made By: OnStar Advisor
Forum: 5th Gen Camaro SS LS LT General Discussions 02-27-2015, 05:30 PM
Replies: 35
Views: 2,311
Posted By OnStar Advisor
Hey Flashpoint135, I recognize there was...

Hey Flashpoint135,

I recognize there was some frustration resulting from your most recent OnStar experience, and that you've decided to cancel your service indefinitely. Your loyalty is very...
Forum: Audio, Video, Bluetooth, Navigation, Radar, Electronics Forum 11-24-2014, 12:07 PM
Replies: 10
Views: 893
Posted By OnStar Advisor
OnStar

BigShow1960,

Congratulations on your new Camaro! It sounds like your new vehicle may be associated with a new account number. I'd be happy to look into this for you. Send me a PM including your...
Forum: Audio, Video, Bluetooth, Navigation, Radar, Electronics Forum 11-24-2014, 10:58 AM
Replies: 7
Views: 1,187
Posted By OnStar Advisor
OnStar

Caddyroger,

I would like to encourage you to press your blue OnStar button and ask for an on-demand Diagnostic Report to ensure your system is communicating properly. I hope this helps.
...
Forum: 5th Gen Camaro SS LS LT General Discussions 11-03-2014, 09:16 AM
Replies: 42
Views: 4,236
Posted By OnStar Advisor
OnStar

HarriSSon,

I hope you and anyone else involved in your crash is okay. I would certainly like to investigate this incident further. Please PM me your VIN information, and I will contact you...
Forum: 5th Gen Camaro SS LS LT General Discussions 10-02-2014, 08:54 AM
Replies: 22
Views: 1,388
Posted By OnStar Advisor
OnStar

Comrando,

The OnStar Vehicle Diagnostic report automatically transmits diagnostic data every 30 days on a predetermined date and time. If no one drives the vehicle on that date, the call will take...
Forum: 5th Gen Camaro SS LS LT General Discussions 08-05-2014, 10:29 AM
Replies: 146
Views: 17,482
Posted By OnStar Advisor
OnStar

United_727,

I just wanted to provide some clarification. In order for OnStar to remotely connect to a vehicle for Stolen Vehicle Assistance, it must have already been activated and had an...
Forum: Audio, Video, Bluetooth, Navigation, Radar, Electronics Forum 07-10-2014, 08:42 AM
Replies: 32
Views: 2,657
Posted By OnStar Advisor
OnStar

SpeedyMedic,

I apologize for any inconvenience. You can always give us a call and will send a signal to remotely unlock your doors for you. To request an unlock, call 1-888-466-7827. I hope this...
Forum: Camaro 1LE Forum 06-17-2014, 08:45 AM
Replies: 23
Views: 1,744
Posted By OnStar Advisor
OnStar

Top~Dog,

Sorry to hear you're experiencing some issues with OnStar. Can you please PM me more details? I would be more than happy to help! Thank you, I hope to hear from you soon.

-Johnua,...
Forum: Audio, Video, Bluetooth, Navigation, Radar, Electronics Forum 06-05-2014, 08:08 AM
Replies: 15
Views: 1,244
Posted By OnStar Advisor
4GLTE

Libertyforall,


There is an option to share vehicle data if you already subscribe to AT&T. AT&T customers can add their vehicle on to a Mobile Shared Data plan for only $10 a month. I hope this...
Forum: Audio, Video, Bluetooth, Navigation, Radar, Electronics Forum 05-23-2014, 08:13 AM
Replies: 27
Views: 1,361
Posted By OnStar Advisor
OnStar

Intensifi,

OnStar calculates the best route from your current location. If you’d like to change your route preference settings, just push your blue button and speak to an Advisor who can help...
Forum: Audio, Video, Bluetooth, Navigation, Radar, Electronics Forum 05-19-2014, 11:25 AM
Replies: 5
Views: 772
Posted By OnStar Advisor
Onstar voice command issue, Help!

Gi0vanni2ss,

It sounds like it may be an hardware issue. I recommend you press the blue button for proper troubleshooting. If necessary, you may be required to visit an authorized GM dealership,...
Forum: Camaro Z/28 Forum - Z/28 Specific Topics 05-13-2014, 09:22 AM
Replies: 53
Views: 2,132
Posted By OnStar Advisor
Zfatuated, The OnStar Family Link program...

Zfatuated,

The OnStar Family Link program is not available in Canada at this time. Sorry for any confusion. Let me know if you have any additional questions, I'm always happy to assist.
...
Forum: General Automotive + Other Cars Discussion 02-17-2014, 10:20 AM
Replies: 38
Views: 1,970
Posted By OnStar Advisor
OnStar Emergency Assistance

Candr3535,

I am so glad that your wife and son are okay. We're glad we could be there for you in your time of need. If there is anything else we can do for you, please let us know.

-Johnua,...
Forum: Off-topic Discussions 02-11-2014, 09:21 AM
Replies: 66
Views: 3,781
Posted By OnStar Advisor
Camaro5, Just wanted to share with you all...

Camaro5,

Just wanted to share with you all that OnStar does partner with State farm to provide insurance discounts. If you have an active OnStar subscription, contact your State Farm insurance...
Forum: Audio, Video, Bluetooth, Navigation, Radar, Electronics Forum 01-21-2014, 09:16 AM
Replies: 8
Views: 1,022
Posted By OnStar Advisor
OnStar Remote Link Feature

Jeepjake,

Sorry I don't have better news to share, but unfortunately the remote start feature on the Remote Link application does not sync with aftermarket devices. Remote start must come factory...
Forum: 5th Gen Camaro SS LS LT General Discussions 01-13-2014, 02:23 PM
Replies: 25
Views: 2,146
Posted By OnStar Advisor
el ess A, I certainly understand your...

el ess A,

I certainly understand your frustration with the situation. I see your complementary 6 months of subscription time is due to expire in February. Simply press the OnStar button inside the...
Forum: Camaro ZL1 Forum - ZL1 Specific Topics 12-11-2013, 07:39 AM
Replies: 45
Views: 3,544
Posted By OnStar Advisor
Hi BigBoyBlue, Just wanted to provide some...

Hi BigBoyBlue,

Just wanted to provide some clarification. If your vehicle does have a factory installed Bluetooth system you will still be able to use it even if you discontinue using OnStar.
...
Forum: Audio, Video, Bluetooth, Navigation, Radar, Electronics Forum 12-04-2013, 10:18 AM
Replies: 78
Views: 6,155
Posted By OnStar Advisor
Hi 1sicss, I'd be glad to make sure we get...

Hi 1sicss,

I'd be glad to make sure we get the charges to stop on your account. If you can just PM me your account and contact information I will give you a call and make sure this is resolved.
...
Forum: 5th Gen Camaro SS LS LT General Discussions 10-30-2013, 08:23 AM
Replies: 53
Views: 3,723
Posted By OnStar Advisor
kevinw, Using Nav feature in the OnStar...

kevinw,

Using Nav feature in the OnStar RemoteLink app you can send directions directly from your phone to your vehicle. This feature is available with an active Directions & Connections plan and...
Forum: 5th Gen Camaro SS LS LT General Discussions 10-29-2013, 01:49 PM
Replies: 79
Views: 5,460
Posted By OnStar Advisor
AztecCamaro, I’d like to provide a little...

AztecCamaro,

I’d like to provide a little clarification.

OnStar is embedded in several different makes and models of vehicles and Advisors are trained and knowledgeable on all aspects of the...
Forum: 5th Gen Camaro SS LS LT General Discussions 10-29-2013, 10:22 AM
Replies: 79
Views: 5,460
Posted By OnStar Advisor
Norm, To ensure the services are...

Norm,

To ensure the services are deactivated, contact OnStar at 1-888-4ONSTAR or via your Onstar button in the vehicle.

-Jessica, OnStar Advisor
Social Media Team
Forum: 5th Gen Camaro SS LS LT General Discussions 10-29-2013, 08:25 AM
Replies: 79
Views: 5,460
Posted By OnStar Advisor
05SilverStreak, I'm very sorry to hear...

05SilverStreak,

I'm very sorry to hear about your recent experience. I would like to investigate this call further to have that addressed, because that is not typical. Please send me a PM with...
Forum: 5th Gen Camaro SS LS LT General Discussions 10-28-2013, 03:26 PM
Replies: 9
Views: 965
Posted By OnStar Advisor
Thanks harryzhere! And if you do run into...

Thanks harryzhere!

And if you do run into any issues with that command try saying "Help" for a list of options.

-Jessica, OnStar Advisor
Social Media Team
Forum: 5th Gen Camaro SS LS LT General Discussions 10-28-2013, 01:58 PM
Replies: 9
Views: 965
Posted By OnStar Advisor
nvofevery1, There is! You can simply press...

nvofevery1,

There is! You can simply press the phone button and say "Mute Directions", then when you are done with your phone call just repeat the same process to unmute the directions. I hope...
Forum: 5th Gen Camaro SS LS LT General Discussions 09-11-2013, 08:36 AM
Replies: 28
Views: 3,111
Posted By OnStar Advisor
flyinlow, When requesting an unlock we can...

flyinlow,

When requesting an unlock we can attempt to connect if the vehicle is in this mode, if unsuccessful then the Advisor will set up Roadside Assistance to your location. I hope this helps!...
Forum: 5th Gen Camaro SS LS LT General Discussions 09-10-2013, 11:31 AM
Replies: 28
Views: 3,111
Posted By OnStar Advisor
thiggin2 is correct. The hardware is designed to...

thiggin2 is correct. The hardware is designed to conserve the battery power, after a certain amount of time the hardware in your vehicle goes into a conservation mode, or a sleep cycle.

Knowitman...
Forum: Camaro Issues / Problems | Warranty Discussions | TSB and Recalls 08-15-2013, 09:56 AM
Replies: 3
Views: 525
Posted By OnStar Advisor
Rock-It Man, I'd be happy to review your...

Rock-It Man,

I'd be happy to review your account and see what I can do to further assist. Can you please PM me with your account information? Thanks!

-Jessica, OnStar Advisor
Social Media Team
Forum: 5th Gen Camaro SS LS LT General Discussions 08-09-2013, 12:42 PM
Replies: 48
Views: 3,376
Posted By OnStar Advisor
RonnieG, OnStar is always updating our...

RonnieG,

OnStar is always updating our mapping systems to provide the most up to date directions. OnStar can update your location and recheck your route to ensure the best route is being...
Forum: 5th Gen Camaro SS LS LT General Discussions 08-09-2013, 09:26 AM
Replies: 48
Views: 3,376
Posted By OnStar Advisor
slomaro3.4, I'd be happy to look into this...

slomaro3.4,

I'd be happy to look into this for you ans see what I can do to assist. Can you please send me a PM with your account and contact information? Thanks.

-Jessica, OnStar Advisor...
Forum: Camaro ZL1 Forum - ZL1 Specific Topics 06-19-2013, 10:08 AM
Replies: 71
Views: 3,485
Posted By OnStar Advisor
NightmareZL1, I just wanted to let you know...

NightmareZL1,

I just wanted to let you know that the embedded NAV system can be used without an active OnStar subscription. There are two benefits to having OnStar active:
1- You can use...
Showing results 1 to 30 of 88

 
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