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Forum: Camaro Convertible Forum

04-11-2013, 07:47 PM

Replies: 24

Gm customer service

Views: 2,843

Posted By Lazzzr

On the right track

I've now gotten the return phone call from William from chevy cust service with an update. He has not been able to get a return call from my selling dealer so he has handed it over to a service rep...

Forum: Camaro Convertible Forum

04-06-2013, 10:27 AM

Replies: 24

Gm customer service

Views: 2,843

Posted By Lazzzr

UPDATE

For anyone interested I just got a call from William who has taken over
Brandon's position at cust service. He has already placed numerous calls to the dealership to see what remedies are available...

Forum: Camaro Convertible Forum

04-02-2013, 06:05 PM

Replies: 24

Gm customer service

Views: 2,843

Posted By Lazzzr

Thanks

"Lip service" That's kind of what I thought. too bad. Would have been nice for someone to let me know Brandon wasn't going to answer me. It is in GM's name that he operated and I expect and demand to...

Forum: Camaro Convertible Forum

04-02-2013, 12:11 PM

Replies: 24

Gm customer service

Views: 2,843

Posted By Lazzzr

Gm customer service

I posted regarding an issue with my top. Brandon from gm customer service asked for my info to help start a case. I PM'd him the info and I've sent two follow ups with no reply. It's now three weeks...

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