Things like this erks me. A similar situation happened to me at Jerry Chevrolet in Leesburg. I brought my car in to fix the issue with the radio firmware/software upgrade since my iPhone wasn't being detected as I attach it to the usb port. Anyways, Camaro5 member Lectra70 took her same issue to Pohanka Chevy and they fixed it. So I informed Jerry's Chevy of the fix and they said "Go to Pohanka since they fixed it before." Whoa???
I'd be better off had I brought a 10+ yrs old car so that they can overhaul the drum-braking system.
At least they could have told me the truth and that it wasn't in their best interest to file a service report and to get off their fat ass to research what Pohanka Chevy figured out.
Wow. Thanks man.
That's why your dealership is closing, short-timer!
It's annoying as hell that people like that give the GM product a bad name. THIS
is why people buy imports. If you have individuals that have that attitude building, selling, and servicing your car, then the product will suffer image wise. I mean look at BMW, I am sure everyone knows that they fly their customers to Germany to pick up their car.
Needless to say I just walked out and didn't look back. I will say this, if I see the same individuals at another establishment I will give them a bad review. I'll walk out again.