Originally Posted by eynigush
I',m sorry to hear about your problem. Considering how much business Gary gets from this forum, you would think he would take a hit to keep a customer happy. Especially since he falsely described a product. Hope you get this resolved.
he really should have ate the loss on this one without question. he does get a lot of business here and he has a lot of happy customers, but word gets out fast from bad experiences and people think twice when it happens.
I know I was going to get a painted heritage grill from him for a christmas present, but as is without hearing his side of the story and seeing him make it right, I'll just go elsewhere.