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Old 08-13-2011, 06:00 PM   #18
Haole
My K9 partner and me
 
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Drives: 10 IOM SS
Join Date: Feb 2009
Location: Hawaii
Posts: 1,062
I ordered sidemarkers from AAC. As like many of you one of them got water in it. I had the choice to return it and they would send a new one or they send me one and charge me $60 until I sent my bad one back.
I chose the later option. It took me about 2 weeks to get credited back after they received the bad one. I wasn't the least bit happy it took so long and not sure if I will give them anymore of my business. Especially after reading others weren't out of pocket at all to have new ones sent to them.

I don't mean to bash on them, just wondering why such a difference in their return/exchange policy.
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