Quote:
Originally Posted by KIZE
Anyone seen condensation like this inside their radio faceplate? If so, how did you fix it?
I had my heater core replaced under warranty about 6 weeks ago and since the dash had to be removed, so did the radio faceplate.
Well, being Florida in May, the humidity what it is, the radio got moisture which now condenses on the faceplate. It will go away in a few minutes as the radio warms up but in the meantime it is extremely annoying to look at.
The dealer replaced the faceplate but that didn't help (of course). Now they're offering to replace the radio with a refurb but, again, the installation requires removal of the faceplate. More condensation!! They're being very helpful but they tell me they've never seen this issue and they're not sure how to fix the problem as they can't get new 'factory sealed' radios from GM.
Help!?!
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I am sorry for any inconvenience that you may be experiencing with this issue. I would suggest having them correct the issue with their given diagnosis. If there are any recurring issues after this, then please contact me with further information and I will be able to research this issue.
Brandon
Chevrolet Customer Service