Originally Posted by ZL12013
The rep called me today, basically she just wanted to say that she would be managing my case moving forward, she offered no information because she said she had to familiarize herself with my claim.
The best thing that came out of the call was she thought the case involve a tire instead of the wheel, I like to think that she would had figured it out eventually, it's strange that something as simple as a wheel replacement that everyone agree's was a warranty issue is getting so complicated that I need a case worker.
Hopefully nobody ends up with a damage wheel that makes their car undrivable.
We hope things go smoothly for you! Please keep us updated on this.
GM Customer Assistance