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Old 12-06-2012, 09:15 PM   #9
Chevrolet Customer Svc


 
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Join Date: Jun 2010
Location: Michigan
Posts: 8,511
Quote:
Originally Posted by BIGBLKZL1 View Post
I am confused Ashley...why would you be asking him to keep you updated on this? Are you not GM Customer Assistance? Is there a barrier in the organization between you and GM Customer Care?
BIGBLKZL1,

I am customer assistance. In this case, ZL12013 already has an agent handling the concern. However, as a representative on this forum I like to stay informed on customer issues. I hope this helps to clarify.

Ashley
GM Customer Assistance
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