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Old 01-18-2013, 12:52 PM   #19
Chevrolet Customer Svc


 
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Drives: GM Vehicles
Join Date: Jun 2010
Location: Michigan
Posts: 9,329
Quote:
Originally Posted by ZL12013 View Post
One last update my wheel came in today, I have an appointment to have it installed tomorrow. The roads still have a fair amount of salt on them, I'm not crazy about taking it out tomorrow but the weather is going to be near 50 and I can wash the car. The dealer did the best they could, they can't force GM to send them a wheel, my opinion of GM has changed I think they have a disconnect with the customers after the sale.

When new cars are being deliver to dealers with the wheels on the cars it hard to say there are none available, when I talked to them this week I basically to them to f... off, didn't want to hear their excuses anymore, it sounded like bla bla bla but 3 days later my wheel showed up.

I feel fortunate that has been my only problem, I read about a few people having more serious problems, wish you guys the best of luck. I still love the car just not GM so much.
We certainly apologize for the frustrations. I can set up a case with us to document the feedback. Just let me know via PM if you would like us to.

Brandon
Chevrolet Customer Service
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