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Old 05-09-2013, 12:57 PM   #48
Drives: 2013 ZL1 Black on Black
Join Date: Feb 2013
Location: Round Rock, TX
Posts: 21
Originally Posted by Chevrolet Customer Svc View Post
Hello DropTopZL1,

Sorry you are experiencing this issue currently and I understand your frustration. Have you been issued a case/SR number for your issue? If not, I would like to look into your situation for you.

Reggie B.
Chevrolet Customer Care

I have not contacted GM customer service yet. I left a message with the General Manager at Don Hewlett Chevrolet which happens to be Don Hewlett. I am trying to get this resolved through the dealership before I escalate it. Unfortunately this is the second new GM vehicle I've purchased with issues that couldn't be resolved easily by the dealerships. I had to pursue lemon law on the new CTS-V previously. I had zero problems with my C6 Z06 but needed a back seat so I traded it in on the 2013 ZL1. Hopefully the general manager will be able to help but if not, I may need GM customer service.


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