Originally Posted by Midlife conVert
Why does my dealer get defensive when ever I ask a question about the status of the car? I just sent an email and he says he does not have visibility from the time it at the rail head until they unload?
Internet Sales all he has to do is answer an email with encouragement!
You should reply back - "Well if you don't know how to track a customer vehicle, just say so and put me in touch with somebody who has the capacity to do so at your dealership!!"