Originally Posted by Goo
Here's the thing about reviews and customer service... goes back long before the internet...
If you get good service you might tell a few people.
But if you get bad service you will tell everyone that will listen... even the people behind you waiting in line at the grocery store.
So be careful of who you listen to.
Agreed, and this is why I am not bashing a single vendor, just pointing out an overall observation of things I've seen lately.