Originally Posted by Wolfco13
Unfortunately, it seems many dealers don't act like the ambassador of the brand the way GM (and we) would like them to.
Did you complain directly to GM yourself?
Oh yea. Many times. I was always told that the dealer has the final word. The car was towed in because the clutch pedal was stuck halfway up. The car been in for a slipping clutch/sticking pedal twice before. I kept getting told it was fine. When they say the blued flywheel they insisted I road raced the car. That is the only way the flywheel would get blued from heat. Not from the slipping clutch that I complained about. Only road racing causes a blued flywheel according to the head service writer at Doyle Chevy in Webster ny. The absolute worst dealer in the history of cars