That is a good thing. It's great to have threads like this. Especially if the vendors themselves monitor them and actually care about what customers think. It is surprising how many don't.
Enough voices sound their displeasure, means others that may have purchased from them flip elsewhere. The merchant gets the picture and gives attention to the problem. People make purchases and all goes well,then post positive. Everyone's happy.
If you buy from them, let us know how it goes?
Thanks for the post!