Originally Posted by KarlChev
Why wouldn't you want a list of customers with a deposit? If we waited until the truck shows up, it would be a madhouse. I would imagine for the 1st few months that we will not have any Camaro on our lot that are not sold.
I sold 7 Malibu's last month before they ever reached our dealership. I took deposits on all of them and the customer was guaranteed the right to purchase the vehicle after driving it.
All deposits are refundable. We have never taken money from a customer who didn't purchase a vehicle.
Its not that you took a deposit on a car not on your lot. Its that you took a deposit on a car that isnt even released yet
. You could possibly run into customer service issues (Like many dodge dealerships did with the chally) where the final product did not meet the customers expectations/tastes and therefore they where out the interest etc on that deposit.
Its just a customer service type thing.
That said good luck with your sales.