First Mod - April 2010
The first day I went to the dealer to check out the Camaros in person, they had just off loaded three SLPs from the carrier. I loved the hood, the heritage stripe and SS emblems, and the wheels. So I ordered the stripe and the SS emblems and the dealership said they would install those for free on delivery. They did not do a great job and tore the vinyl stripe, but were gracious about it and ordered an new set. The second attempt went on fine and off I drove. A couple of days later, I noticed that the center vinyl stripe had a few “chips” missing on the top edge. I contacted SLP and asked about warranty (7 years!). They were great, said take some pics and e-mail them and we will replace the stripe set. The replacement set came to the house and I decided no one cares for my car like I do, so I figured I could install them on my own. I was apprehensive since this was a project I have not attempted before. But it was pretty simple! I think I did a great job and have had no issues with the stripe…third time was the charm.
Even though the first two attempts were rough, I am pleased with the customer care at both my dealership (James Corlew) and SLP. They both owned up to the problems and did their part to make the customer happy.
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