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Old 11-26-2012, 09:53 AM   #77
Shazam613
 
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Drives: Ordered 2010 Camaro 2LT
Join Date: Sep 2009
Location: AZ
Posts: 68
Received Warrantied Retrofits from AAC....WTF!

Ok...I'm trying to remain calm.

I left town last week for Thanksgiving Holiday having received no word from AAC about the headlights. Assumed I wouldn't get them shipped until after the holiday. I arrive home on Sunday and to my surprise, there are 2 oracle boxes sitting at my front door. So much for an advanced notification that they were being shipped. Moved them into the house so that I could open and inspect them today before taking them to my installer. Finished with work this morning, opened the boxes to the retrofits, and am completely left speechless.

The silicone on the back of the housings have been removed and in its place are 2 different rubber covers....that's right....a DIFFERENT cover over the left headlight that does not match the one on the right! No way for me to even inspect if the "retaining clips" have been installed at all, as the receipt from AAC indicates. I fired off an email to AAC for an explanation, and am currently awaiting a reply.

here are the pics:
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