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This is super simple. They want you to get frustrated and walk away so they can make more money. If you buy all of their warranties and take less money for your RSX they will get enough out of you to make it worth their while, if not they want you to go away so they can find a sucker to pay 5k over MSRP for a car that will be pretty common in 6-9 months at 100,000 cars per year with an eventual goal of 300,000 when the economy bounces back.
Good luck and I would use this experience to learn to deal with business on your own rather than having mom pick up the slack. It is a great learning experience to deal with this kinda stuff.
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