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Gains do not have to be at zero. I have my xd400/4 around 1/4 and it is perfect. that is why I recommend it because it is so easy to install and get great results. It is however important to pick a suitable amp that is not too powerful. Because remember that the chime sound is an amplified signal so if you stay with an amp around 60-75w (like the xd400/4) you will be fine. For those who don't heed my warning and install an amp with a 100+watts per channel, those are the guys that are getting the loud chimes because they are simply sending too much power and the chime signal itself is being amplified to extreme levels.
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