Quote:
Originally Posted by Rhyder
GM CHOOSES not to see the changes, it would be a simple matter of pulling them up and seeing what was changed....This is willful ignorance and disregard for customer care.....
and by disregard for customer care, I mean they have no proof that simply tuning the car causes damage, no trustworthy source has documented actual damage to the powertrain with nothing more than a tune properly added, they know it doesnt, they in fact tune engines beyond what "stock" set ups require in some models. But in order to save money, not even that much in the grand scheme of things, they turn a blind eye and wave the disclaimer because its impossible to prove a negative and they know it.
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If this were the case, gm would spend thousands of man hours more just reviewing tunes, and trying to determine if that caused the failure.
I work for a dealer, our software can log a ton of pids, but not tell anything calibration-wise besides that it doesn't have a gm calibration number (cvn) anymore. The minute you flash it, that cvn changes to a non gm number.
The fact of the matter is that gm spend tons and tons of time engineering and determining through numerous tests what this platform can handle and be able to offer a 100,000 mile warranty with.
GM doesnt know the good tuners from joe blow, so they can not be held accountable for repairs when the car is being operated on non-gm calibrations. It would be impossible to make judgment decisions all the time and try to determing what caused the failure, so the easiest and most honest way is the way they do it. If its stock, its covered, if not, tough shit, they didn't make you mod it.