Man I would be standing over someone shoulder watching them put it in the "Order WorkBench". As soon as it is in they can print out the Preliminary Order Detail for you to check "WITH AN ORDER #". Even comes backs with "Current Event" 1100 - Preliminary Order Accepted. I know, i'm looking at mine now. Ordered 2SS/RS - SGM on 1 Jul 10 and it was printed 7/1/10 at 9:15. Due to plant shut just went to Code 2500 today. Sound like you are getting a round around!!!
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