Quote:
Originally Posted by ambientweather
I asked my dealer about 6 times before we placed my order if they had allocation. He told me they had 4 allocated, no problem, it will be delivered in 6 weeks.
I kept asking for tracking... and they said it takes about a week to get entered into the system. OK cool. A month goes by... where is my tracking?
Well, they are four weeks behind on the website but here is your tracking number. Finally, looked it up today:
01/25/2011 - (1100) Order placed at dealership. Order passed GM edit tables but dealer has not received allocation to place order.
01/25/2011 - (1102) Order entered via web.
02/21/2011 - (2000) Order accepted by GM. Dealer used allocation to place order into production.
02/22/2011 - (2500) Order preferenced. Order pulled to the production system.
02/23/2011 - (3000) Order accepted by production control. Parts being ordered and production process is underway.
Was I hoodwinked? Does it really take a month to go from order to acceptance?
Regards,
Ambient in Arizona
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You weren't "hoodwinked" but they could have been more upfront and honest with you. If they had an allocation for YOUR order, you should have gone to 3000 in a week or less.
But instead you waited almost 4 weeks. No way you will have your car in 6 weeks from your order date as they stated. My guess for delivery would be about 6-8 weeks from the date you went to 3000.