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Originally Posted by Glen e
Lou Bachrodt Chev - Pompano Beach
So far very happy with their service - I really value people who will answer email and Jeremy, the serv advisor I was intro'd to on delivery - has been quick to turn around 2 emails I sent him regarding things on my new car that I was not sure of. Also, very quick to sched me for a oil change when I am ready, and promises 30 min turnaround. So far so good.
Patrick - my sales contact - has also been quick to return calls regarding some incoming accessories and paperwork.
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Added
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Originally Posted by luis550
All american Chebrolet of Odessa
I love my dealership! i went to get my windows tinted yesterday, when i got my car back i noticed they had filled up my gas tank!
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Can you go into more detail?
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Originally Posted by PSUsupaman
Been dealing with Bergey's Dealerships all my life...I have purchased over 12 vehicles from them to date. All my vehicles are serviced at their locations as well. I would definitely rate them a "Dealership". Family owned and operated and very friendly. They have fixed every problem that I have ever found and I have never felt over charged or under-appreciated.
As for the tire issue...you're right...they definitely like to stick with stock. I had a Jeep that I wanted to put some Bridgestone Dueler Revos on and their tech looked at me funny when I asked about them. I think they (like most) service centers get better deals on certain tires and that is what they want to push. Anyway long story short, I ordered the tires online and brought them back to him to install. When I came to pick the Jeep up, he said to me..."wow, they are one awesome looking tire" and said to let him know how they work out because he will definitely recommend them to others.
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Added, thank you much.
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Originally Posted by tcalh1
Excellent service department.
They have a brand new building. Very friendly people that know their stuff. The last time I took my car in, they fed me breakfast.
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Added
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Originally Posted by SgtPickles69
Vara Chevrolet in San Antonio, Texas.
I bought some AAC H13 HOD bulbs which ended up melting the plug and harness to where the bulbs connect to. I went there and they said they would repair and replace them at no cost to me (even if it was my fault). I dropped my car off early the next day and I got a quick turn around. They even replaced them for some higher quality plugs! This is my only experience with them but I would definitely go there again.
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added them to the list
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Originally Posted by CWI
Loren Berg Chevrolet Newberg, OR I have purchased 3 new vehicles including my Camaro from them over the last 8 years and had them all serviced there, they treat me like family.
Harbor Chevrolet Michigan City, IN Just purchase a 2013 Duramax 3500HD Dually from them trading in a 2500HD Duramax and my '06 Colorado. One of the worst experience ever with a dealer. The salesman agreed to take the 5th wheel hitch out of the old truck for me but later said they couldn't do it without removing the bed. Since he practically begged for a perfect review during the buying process I told him th e hitch was installed without removing the bed, the hardware will come out with removing it. When I left the other day I told him get the hardware and he will get his review.
He called me the next day telling me it would take 3 shop hours to get the hardware off and I would have to pay for it. I said forget your review, I will come take the hardware off myself and it won't take anywhere near 3 hours. I went yesterday morning and had it off in 35 minutes. Had I known the trick and how it was installed, it would have taken less than 5 minutes. I saw him when I went through the showroom when I was leaving. I ignored him since I was pretty pissed about his attempt to extort more money out of me and their lack of effort or know how. I later replied to his follow up e-mail in a pretty negative way. He will get a negative review.
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Added them to the list, thanks for the detailed post
sorry I fell a bit behind on this guys - kind of going through some crap so aren't on as much as I'd like to be.