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yes, i actually spoke with Johnathan and he went ahead and sent me a replacement scanner. i should have it tomorrow... thanks again for the swift service
Like i said, i do believe in the AAC product, they are very innovative but this is just to help raise awareness about quality control & customer service. I think people should leave feedback for all transactions, wether it be good or bad, so then AAC can strive to make sure all customers are completely satisfied without a doubt!
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