Tabloma,
The email is:
RXProducts@aol.com You will get a status update by simply emailing.
The phones are constantly busy, so that is not going to be your best way and leaving a voicemail helps as well, but email us and someone will reply.
And there is no can that stops all, or nearly all the oil like the RX can does, but the Elite is an excellent can and does stop most. And the haters are dragging this forum into the swamp.