Wow. You guys are somethin else lol. Don't shoot me for doing everything I've done to help you all out so far. I'm not taking it personally and I agree with tag.. I trust Cheryl 100%. I don't think she's yanking my chain.
Kmcd - thanks for the support if the military, but I must say I'm not a BM lol. The site that makes the signature pics doesn't include rating badges.
I'm here for you guys and I want this fixed just as much, seeing I've had mine replaced twice already, under warranty and was already told by my dealer that they will not deny a warranty replacement for the new part. I guess with all this, I'm done talking with Cheryl to speed the process up. Good luck with your repairs.