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We have had a really back experiences with onstar on my grandparents buick. My grandma (91 years young! lol) way driving back home from the beauty salon when she got disoriented and was lost and went down an abandoned street and hit a guard rail. She called us telling us that she didnt know where she was that she had an accident. Onstar called the car like they were suppose and asked her if she was ok and she said she was fine so they didnt do anything. We called onstar trying to get them to tell us her location but they refused to tell us.Even though we had all the information necessary. All they kept on telling us was that she was fine she said which is great but she has no idea where she is! so we had to go searching for her, about 3 hours later we found her no thanks to onstar. Onstar wouldnt send anyone out since they said it hadnt been 24 hour since she had gone missing!!
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