Well the dealer called. Not good. He has informed me that they will not cover this under warranty. Why you ask???... Remember this quote from my initial post...
Quote:
Originally Posted by NoItsOnlyAV6_ButItRocks
...Jiffy Lube...the receipt says no oil on the dipstick and sludge in the oil....
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The dealer is telling me that the DMA (District Manager Adviser???) has now noticed that the receipt had this detail on it so they don't want to cover it. But that begs to wonder where the oil is going. Here are my last few oil changes.
...
03/27/12 - 31,509 - Oil change
03/22/13 - 34,247 - Car Purchased - Full oil on dipstick
04/07/13 - 34,840 - Checked Oil - Full Oil on dipstick
04/07/13 - 34,843 - Oil change - Jiffy Lube reports no oil on dipstick and sludge
09/14/13 - 37,8xx - Full oil on dipstick
09/19/13 - 37,866 - Engine death - Dealer reports no oil on dipstick and sludge
I pointed out that the one oil change was just over a year but that the mileage was only 3300 miles.
The dealer suggested that I call back the used car dealer and tell them what happened and see if they can provide any assistance. I have called this other dealer, explained all of the above and he is floored. He as astounded that they will not cover it. He has suggested that I escalate it to GM.
Any suggestions on who/how the best way escalate this?