Quote:
Originally Posted by wocampb
So my OnStar system has failed for the third time since May and the dealer is telling me it is always the backup battery. Supposedly they called GM for tech support and OnStar for tech support. I tried to open a case with GM but they refuse to do it because they don't want to own up to the problem. A backup battery should not die every couple of months on a car. I guess it is time to file a lemon law claim over something so trivial because they won't bother to look into the issue.
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wocampb,
I am sorry to hear this is still happening. I would like to reach out to your dealership for more details, and see if there is anything I can do to further assist in getting a resolution. Can you please PM me with the dealer information? And any additional details about your experiences. Thank you.
-Jessica, OnStar Advisor
Social Media Team