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Old 07-03-2010, 10:39 AM   #15
Ivan @ Southwest Speed
 
Drives: '15 Z06, '01 NBM SS, '97 SS
Join Date: May 2009
Location: Rio Rancho, NM
Posts: 12,170
Quote:
Originally Posted by jthibodaux View Post
Love it!!


As for reliable "Miguel" treated my wife like a piece of luggage. The sales manager sucked, and I will never puirchase a vehicle at that lot again. I am a fan of custoemr service, treat me right and youll have a customer for life.


Joe.
Best book I've ever read.....
http://www.amazon.com/Customers-Life.../dp/067102101X

Even if you aren't in business or customer service, this is a must read book about how to treat people more than your customers.

Awesome read!
Ivan
Ivan @ Southwest Speed is offline   Reply With Quote