[joes407]

so as many here know my car has been at courtesy chevy by the airport since Monday for a simple list of warranty repairs. when the car was dropped off we did a full walk around inside and out so there would be no issues upon pick up. yesterday I stopped in to check on progress and the techs are working on my car with no fender guards to protect the paint. this morning I go to pick up my car that is supposed to be done. when I get there the first thing I see is the hood is severely scratched up from them putting in the new ecf insert, then I open my door and the side bolsters on my seat are crushed and wrinkled. then under the hood theres coolant all over top of intake and other engine parts that the tech didn't clean up after his work was done. the instructions I left were there was to be no wiping on the exterior paint period as I just paid to have to car polished and waxed to a mirror finish. needless to say whoever wiped down my car scratched the piss out of it. so I then talk with service manager who then tells me the seat is nomal wear although after 25k miles of driving it did not look like it does now when I dropped it off. immediately he got defensive and said hes not going to put a new seat in. I didn't ask for a new seat i was just pointing out the issues at that time. he then told me my car has a laundry list of repairs which is total b.s as the only repairs I get are warranty work or service bulletins. I told him we always have issues when my car gets left overnight. last time someone stole the valve stem caps and wrote wash me in the dust on the car, another time the tech wasted my door edge on the cement wall, on my SS they greased up the orange leather beyond cleaning and the list of monkey antics goes on and on. at that point the service manager told me he does not care about my car or what happens to it because I did not buy it there. on top of it they've had it since Monday and they still didn't fix the rearend noise yet they are throwing parts at an issue theyre unsure of the cause. take this warning and DO NOT USE COURTESY CHEVY FOR REPAIRS or your car will be damaged! now im stuck with the monkey brigade attempting the rest of the repairs since no other dealer wants to fix other dealers screw-ups. this is unacceptable behavior for a dealership and obviously they don't care about the cars brought to them for service bulletins especially if you didn't buy it from them. although if they had a ZL-1 when I got mine I would've bought from them but they only got 1 for 2012 and had no other allotments. im not sure what to do at this point but I will be finding a new dealer. I called g.m customer service and they opened a case but told me theres nothing they can do, they do not reprimand bad dealerships. with the way I was treated there today I will never buy another chevy from an autonation dealership and at this point I may not buy another chevy.