Quote:
Originally Posted by camaross14
i know i have read all this but when you call how do search for your vehicle or rail car number ???
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If you could share your rail car number it would be easier to help you, but since you live in NC, you should be delivered by CSX. Therefore:
Step 1: Call CSX at 1-800-235-2352.
Step 2: When they ask you what type of info you want, you need LOCATION. To get this without having to try to get them to recognize your speech, just hit the '1' key.
Step 3: They ask you for the car "initials". I'm assuming the first four letters in your train car number are 'ETTX', since that's what most people's I've seen are. If this is the case then type the following numbers in order and then STOP for the next set of instructions: 3-2-8-1-8-1-9-2
Step 4: They ask you for the "car number" or "car ID" or something. It's the next thing they ask you for. This will be the remaining numbers on your train car. After you type the remaining numbers in, hit the "#" key on your phone twice.
Step 5: Wait for them to retrieve your info and it will return your location and the time it either got there or left there.