RPI Design - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

2xSSRS · 10-01-2012, 08:48 PM

Just an FYI for everyone. Beware. I had an absolutely bad, worse then bad, transaction with this vendor.
It started back at the end of July. I ordered, and paid for, a set of splash guards. Gloss Black. A few days later, I received a set of Blue splash guards. I called, was told to return them. OK, I can do that and did. We are now at one week into this. Another week goes by, no Gloss Black splash guards. I call again. I was asked if I sent the old ones back. Yes. A week ago. Ok. I don't have any Gloss Black ready. I'll have to paint a set and send them out to you by Wednesday of next week. Ten days later, still no product. We are now into over three weeks, almost four weeks, and I still have no product.
To make a short story long, I canceled the order and requested my money back. I was told that a check was sent. Never received it. I was told my card would be credited. Never happened. In mid September, I called my card company. They credited my card and went after this vendor. It took almost two months for all this to transpire and got nothing from this vendor.
I obviously will Never do business with this vendor again.

Lil' Nasty · 10-01-2012, 11:21 PM

Sorry to hear you had a bad experience. It took me a long time to get a hold of them after i purchased my cover

HaulnJ · 10-02-2012, 01:22 AM

I've been wondering if anyone else has had any experience with RPI. Ive tried to order from them online with no luck. Tried calling them and would only get a busy signal or no answer at all. Was actually wondering if they were legit. E-mailed them and got a response from a sales guy but no return messages after confronting them. Don't believe I'll ever try to order from them again or recommend them to anyone.

BowtieBelle · 10-02-2012, 02:28 PM

Quote:

Originally Posted by HaulnJ

I've been wondering if anyone else has had any experience with RPI. Ive tried to order from them online with no luck. Tried calling them and would only get a busy signal or no answer at all. Was actually wondering if they were legit. E-mailed them and got a response from a sales guy but no return messages after confronting them. Don't believe I'll ever try to order from them again or recommend them to anyone.

I have ordered from them. It took a little longer than I expected to get the stuff but I didn't have any issues. However I've heard some horror stories.

menendez1293 · 10-02-2012, 02:46 PM

To many horror stories for me to consider even buying anyhting from them now.

2xSSRS · 10-02-2012, 08:16 PM

Quote:

Originally Posted by menendez1293

To many horror stories for me to consider even buying anyhting from them now.

Agree. This was my first, and Last, contact with this vendor. I give them,

midnighter · 10-02-2012, 08:19 PM

I bought a painted spoiler and licence plate frames from RPI last year and had no problems.

rberns · 10-03-2012, 04:44 AM

I've ordered stuff from them in the past. I had a custom engine cover done (painted and hydro dipped in carbon fiber). The clear coat started cracking after only 2 weeks. Sent it back to them. They made a new one for me. However, the second one didn't turn out as nice as the first one, but I didn't want to wait another 4 weeks for this. I've ordered a stretch bra and got it very quickly. But yeah, it can be difficult to get a hold of them.

hrpiii · 10-04-2012, 06:10 AM

Very sorry to hear that, but I have had several 'painted' pieces ordered and no issues.

GB EB · 10-21-2012, 02:28 PM

2 orders. No issues.

Sorry to hear about yours and the others mentioned above.

leonm47 · 10-22-2012, 04:05 PM

I've been using them for ages. On my Vettes and order rear Black Out kit from them for the Camaro. Never a problem. Go figure.

billjw · 10-22-2012, 05:19 PM

Wow I was planning on ordering a bunch of stuff from them. Now I am not so sure

Nitroman28 · 10-23-2012, 08:36 AM

I ordered my Razzi rear diffuser painted VR, Had no problems.

Victan · 10-27-2012, 06:50 PM

Just ordered from them painted door panels, central console...
1st, on one of the door panel paint was a mess as it goes with a finger, and then the ambiance lighting was not effective...
Stay away from this company. To be in touch with them particularly by phone...do not even think abiut it. there are so many good internet companies, so do not bother taking any risk with this one.

10-01-2012, 08:48 PM	#1
2xSSRS Drives: 2017 SS Black on Black A8 Join Date: Apr 2012 Location: Ohio Posts: 974	RPI Design Just an FYI for everyone. Beware. I had an absolutely bad, worse then bad, transaction with this vendor. It started back at the end of July. I ordered, and paid for, a set of splash guards. Gloss Black. A few days later, I received a set of Blue splash guards. I called, was told to return them. OK, I can do that and did. We are now at one week into this. Another week goes by, no Gloss Black splash guards. I call again. I was asked if I sent the old ones back. Yes. A week ago. Ok. I don't have any Gloss Black ready. I'll have to paint a set and send them out to you by Wednesday of next week. Ten days later, still no product. We are now into over three weeks, almost four weeks, and I still have no product. To make a short story long, I canceled the order and requested my money back. I was told that a check was sent. Never received it. I was told my card would be credited. Never happened. In mid September, I called my card company. They credited my card and went after this vendor. It took almost two months for all this to transpire and got nothing from this vendor. I obviously will Never do business with this vendor again. __________________

10-01-2012, 11:21 PM	#2
Lil' Nasty [COTW 4/13/15] Drives: Supercharged LLT Join Date: Jul 2010 Location: Florida Posts: 5,957	Sorry to hear you had a bad experience. It took me a long time to get a hold of them after i purchased my cover __________________ LiL' Nasty's Build Journal

10-03-2012, 04:44 AM	#8
rberns Drives: 2011 Camaro 2SS/RS Join Date: Apr 2011 Location: US Posts: 3,291 View My Garage	I've ordered stuff from them in the past. I had a custom engine cover done (painted and hydro dipped in carbon fiber). The clear coat started cracking after only 2 weeks. Sent it back to them. They made a new one for me. However, the second one didn't turn out as nice as the first one, but I didn't want to wait another 4 weeks for this. I've ordered a stretch bra and got it very quickly. But yeah, it can be difficult to get a hold of them. __________________ 2011 Camaro 2SS/RS, Circle D 3200, ADM Transmission Cooler, BTR Valvetrain, Cam Motion .621 .595 228/244 113+4, ARH 1 7/8 full exhaust, Cold Air Inductions, Katech C5R TC, Melling HV, BTR SLR lifters, Trunion Upgrade, LS2 Dampner, LS9 head gaskets, Bo White PTB, MM can, GFX, Subs, B&M Deep transmission pan, Holley fuel rail, Proform valve covers, relocated coil packs

10-21-2012, 02:28 PM	#10
GB EB Drives: 2014 Stingray 2LT/Z51 Join Date: Feb 2010 Location: NAS PENSACOLA, FL Posts: 2,375 View My Garage	2 orders. No issues. Sorry to hear about yours and the others mentioned above. __________________ *CAMARO5 CAMARO OF THE WEEK 3/21/11* *1ST PLACE - NAVAL STATION SAN DIEGO CAR SHOW 4/17/11* *PEOPLE'S CHOICE AWARD - SAN DIEGO FREEDOM FESTIVAL CAR SHOW 7/4/11* *TROPHY RECIPIENT - GREATEST SHOW ON TURF 9/11/11* *1ST PLACE MODERN MUSCLE - CORONADO SPEED FESTIVAL 9/23/11* *AWARD OF EXCELLENCE - GOOD GUYS DEL MAR FALL NATIONALS 11/27/11* *1ST PLACE / '82&UP CAMARO/FIREBIRD- FORT WALTON BEACH FF SHOW 2/16/13* BUILD THREAD: http://www.camaro5.com/forums/showthread.php?t=120353

10-22-2012, 04:05 PM	#11
leonm47 Drives: Inferno Orange 2013 LT2-RS Join Date: Aug 2012 Location: Grand Prairie, TX Posts: 132	I've been using them for ages. On my Vettes and order rear Black Out kit from them for the Camaro. Never a problem. Go figure. __________________ Leon in beautiful downtown Grand Prairie, TX 2013 IOM LT2/RS, American Racing Daytona Wheels,Factory Ground Effects, LED Tail Lights,FlowMaster's, Stripe Package.

10-02-2012, 01:22 AM	#3
HaulnJ Drives: 2010 SS/RS LS3 GFX Heritage grill Join Date: Jul 2012 Location: Anchorage, Ak. Posts: 181	I've been wondering if anyone else has had any experience with RPI. Ive tried to order from them online with no luck. Tried calling them and would only get a busy signal or no answer at all. Was actually wondering if they were legit. E-mailed them and got a response from a sales guy but no return messages after confronting them. Don't believe I'll ever try to order from them again or recommend them to anyone.

10-02-2012, 02:46 PM	#5
menendez1293 Emerald Coast Camaros Drives: 2010 Camaro 2LT/RS M6 Join Date: Nov 2009 Location: Tallahassee FL Posts: 9,687 View My Garage	To many horror stories for me to consider even buying anyhting from them now.

10-02-2012, 08:19 PM	#7
midnighter Account Suspended Drives: nothing Join Date: Nov 2010 Location: a hole Posts: 17,906	I bought a painted spoiler and licence plate frames from RPI last year and had no problems.

10-04-2012, 06:10 AM	#9
hrpiii AKA "Beefcake" Drives: 2023 ZL1 Sharkskin Join Date: Oct 2009 Location: Indy Posts: 8,533	Very sorry to hear that, but I have had several 'painted' pieces ordered and no issues.

10-22-2012, 05:19 PM	#12
billjw Drives: 2013 ZL1 Black Join Date: Aug 2011 Location: New Jersey Posts: 85	Wow I was planning on ordering a bunch of stuff from them. Now I am not so sure

10-23-2012, 08:36 AM	#13
Nitroman28 Drives: 2010 Camaro SS 416/4L80 Join Date: Oct 2010 Location: Arkansas Posts: 1,835 View My Garage	I ordered my Razzi rear diffuser painted VR, Had no problems.

10-27-2012, 06:50 PM	#14
Victan Drives: 2011 red convertible 2SS Join Date: Oct 2012 Location: Canada, QC Posts: 4 View My Garage	Just ordered from them painted door panels, central console... 1st, on one of the door panel paint was a mess as it goes with a finger, and then the ambiance lighting was not effective... Stay away from this company. To be in touch with them particularly by phone...do not even think abiut it. there are so many good internet companies, so do not bother taking any risk with this one.