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Old 11-30-2009, 06:47 PM   #15
Verio
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Car was dropped off this afternoon. I guess we'll see in a few days!
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Old 11-30-2009, 06:51 PM   #16
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Good to hear that. Your posts definately showed how upset you were (rightfully). Hopefully the executive office will handle my PDIM situation in a similar manner. Codeman71 is working on it for me...
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Old 11-30-2009, 07:23 PM   #17
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Quote:
Originally Posted by billw501 View Post
Good to hear that. Your posts definately showed how upset you were (rightfully). Hopefully the executive office will handle my PDIM situation in a similar manner. Codeman71 is working on it for me...
Well, the person I had working on it for me at the Executive Office took care of it, and made sure the Dealership I went to, treated me with respect.

I mentioned that my breaks were squeaking a bit when I dropped the car off, and they told me that they would take it from the Body Shop over to the Service area and get that looked at too, while I had the rental already.

Excellent service.
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Old 11-30-2009, 07:29 PM   #18
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Originally Posted by Verio View Post
Well, the person I had working on it for me at the Executive Office took care of it, and made sure the Dealership I went to, treated me with respect.

I mentioned that my breaks were squeaking a bit when I dropped the car off, and they told me that they would take it from the Body Shop over to the Service area and get that looked at too, while I had the rental already.

Excellent service.
I think the right people talked to them persuasively The service manager that laughed you off and said it was from rock damage should have been forced to treat you with some respect!
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Old 11-30-2009, 07:52 PM   #19
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Unfortunate in two ways: ! took so long and so much effort to get it resolved 2. Too bad all the hard feelings and bad press generated cannot be erased. 3. Too bad GM cannot have a forum that exposes and rebutts the ill treatment of their products and the BS that is generated by consumers and the competition.
#3) it goes both ways, how many people had these issue's before the net and had no voice.
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