Filed a complaint with the b.b.b - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

oppnyc · 08-05-2010, 03:12 PM

As some of you may know i recently posted a thread about not receiving my title, licensing and registration 2 months after purchasing my new 2010 camaro cash. So i called the dmv here in so cal and they told me they only received the fees and no other paperwork from the dealership so nothing can be processed at this time. Im pissed now, so i called the dealership and they tell me the paperwork was sent to the dmv, theyre just backed up due to the economy and furlo, blah, blah, blah. On Aug. 3, 2010 i filed a complaint with bbb and on Aug 5, i called the dmv to check the status, and miraculously my paperwork was being processed and should be completed in three days. So i guess the complaint help things move alittle faster but the dmv explained to me that the dealership sent the paperwork with their address as the return address so my title, licensing and registration will go to the dealership. The dmv agent said that this was strange and i told her i know the reason why this occured. So i then contacted that the dealership and ask them why is your address where MY ADDRESS IS SUPPOSE TO BE, and they had no answer but "we will mail it to you wants it gets here". Moral of the story is choose the dealerships you do business with wisely.

*The_Blur* · 08-05-2010, 04:57 PM

I'm glad to see this getting resolved so quickly. Make sure that your Carfax lists you as the first owner. Otherwise, you may be eligible to receive compensation for the difference of value. In other words, you can sue if you are not the first owner.

LuisTorres10 · 08-05-2010, 05:13 PM

That happen to me too. They never sent the license plate I was without one for 6 months

2010 SSRS · 08-05-2010, 05:15 PM

wow

Lauryn200 · 08-05-2010, 05:49 PM

Happened to me also...except the dealership messed up on the paperwork and had to drive it to DMV two days before my temp registration expired...

Glad you got it worked out.............

DIGthat2SS · 08-05-2010, 06:02 PM

id be crackin skulls

SSLarry · 08-05-2010, 06:12 PM

In florida, in my experience, they always mail the title and registration back to the dealer so that the dealer casn refund you the money they overcharged for the title and license fees. They don't know the overcharge until they get the paperwork back from the DVM. The dealer then sends the paperwork to you along with the refund check. Why they always overcharge for title and registration fees is beyond me. It makes their life easier I guess.

Duper · 08-05-2010, 06:16 PM

Which dealer was that?

TripleB · 08-05-2010, 07:56 PM

Yes, which dealership?

CaniacFan · 08-05-2010, 08:00 PM

Geez. Mine took about 3 weeks. Glad you got it resolved fairly quickly - unfortunately only after notifying the BBB. Make sure the doumentation was completed properly as well. The dealership may be listed as the owner and not you.

jordan 572 · 08-05-2010, 08:06 PM

talk about flippin out.

John Shields · 08-06-2010, 05:29 AM

Quote:

Originally Posted by SSLarry

In florida, in my experience, they always mail the title and registration back to the dealer so that the dealer casn refund you the money they overcharged for the title and license fees. They don't know the overcharge until they get the paperwork back from the DVM. The dealer then sends the paperwork to you along with the refund check. Why they always overcharge for title and registration fees is beyond me. It makes their life easier I guess.

Better safe than sorry? Nothing like having to make one, or a hundred phone calls to say, "Excuse me Mr. SoandSo... we need you to come in and give us a check for $100 that we underestimated the cost your title fees". Good luck with that.

I'm going on a month now and haven't been told to come in for any paperwork. Not sure how it works here in Colorado to be honest. Can't recall ever going in for anything on my used Jeep either. So not sure how it's all handled. I'd love a kickback check though. I've also been trying to refer people to my dealer in hopes of getting a little bit from them on that too! *Shameless plug* If anyone is buying in Colorado, shoot me a PM.

But OP... glad you got that taken care of. Sometimes it takes complaining to move the process along... though I think too many bog down the system with frivolous complaints.

nards444 · 08-06-2010, 05:31 AM

In new york it took 6 weeks to get mine and the DMV had everything

Bonanza7 · 08-06-2010, 03:24 PM

You could always call GM. I did when the dealer failed to pay off my Solstice I traded in on the Camaro. Next day I got 3 calls stating they had just sent it in. GM called me back with the check number and date sent, the day AFTER I called GM. They were failing to pay off balances owed on the used cars, and getting interest free flooring, on the customers' backs.

firsttime Camaro owner · 08-06-2010, 11:32 PM

Sounds like your dealership is run by a bunch of carnies! Glad to hear that you were able to get the situation resolved....

Ravirn · 08-06-2010, 11:37 PM

Quote:

Originally Posted by oppnyc

As some of you may know i recently posted a thread about not receiving my title, licensing and registration 2 months after purchasing my new 2010 camaro cash. So i called the dmv here in so cal and they told me they only received the fees and no other paperwork from the dealership so nothing can be processed at this time. Im pissed now, so i called the dealership and they tell me the paperwork was sent to the dmv, theyre just backed up due to the economy and furlo, blah, blah, blah. On Aug. 3, 2010 i filed a complaint with bbb and on Aug 5, i called the dmv to check the status, and miraculously my paperwork was being processed and should be completed in three days. So i guess the complaint help things move alittle faster but the dmv explained to me that the dealership sent the paperwork with their address as the return address so my title, licensing and registration will go to the dealership. The dmv agent said that this was strange and i told her i know the reason why this occured. So i then contacted that the dealership and ask them why is your address where MY ADDRESS IS SUPPOSE TO BE, and they had no answer but "we will mail it to you wants it gets here". Moral of the story is choose the dealerships you do business with wisely.

Glad to hear things are finally going in your favour, and hope that they continue to do so. Please keep us posted!

As a side note, you Americans are completely WACKED down there, aren't ya, the way you handle mortgages and now I find... transfer of vehicle ownership is weird too. Bizarre.

Up here in the frozen Great White North, ownership was transferred about 1 minute after I walked on the lot to pick up my Camaro. New plates, insurance, title (ownership) yadda yadda yadda... done. No waiting for whatever it is the DMV does.

Rage · 08-06-2010, 11:38 PM

Your dealer may have tried to get one over on you.......a close friend of mine used to run a BMW dealership in upstate NY, if you had a problem during the delivery of the vehicle, she told me they would put their address(or one of the employees) on the paperwork until they got the survey back.......then change the info in the computer so you would be notified of a recall. All for the sake of the 100%satisfied survey report. This might be what happened to you.......

khabboub · 08-07-2010, 03:16 AM

well at least you got everything going through.

08-05-2010, 03:12 PM	#1
oppnyc WhAT Now Drives: 2010 Camaro LS Join Date: Jun 2010 Location: so. cal Posts: 34	Filed a complaint with the b.b.b As some of you may know i recently posted a thread about not receiving my title, licensing and registration 2 months after purchasing my new 2010 camaro cash. So i called the dmv here in so cal and they told me they only received the fees and no other paperwork from the dealership so nothing can be processed at this time. Im pissed now, so i called the dealership and they tell me the paperwork was sent to the dmv, theyre just backed up due to the economy and furlo, blah, blah, blah. On Aug. 3, 2010 i filed a complaint with bbb and on Aug 5, i called the dmv to check the status, and miraculously my paperwork was being processed and should be completed in three days. So i guess the complaint help things move alittle faster but the dmv explained to me that the dealership sent the paperwork with their address as the return address so my title, licensing and registration will go to the dealership. The dmv agent said that this was strange and i told her i know the reason why this occured. So i then contacted that the dealership and ask them why is your address where MY ADDRESS IS SUPPOSE TO BE, and they had no answer but "we will mail it to you wants it gets here". Moral of the story is choose the dealerships you do business with wisely.

08-05-2010, 04:57 PM	#2
The_Blur Moderator, USN Drives: 2000 Firebird Formula NHRA SE Join Date: Nov 2007 Location: Officer Candidate School Posts: 12,712	I'm glad to see this getting resolved so quickly. Make sure that your Carfax lists you as the first owner. Otherwise, you may be eligible to receive compensation for the difference of value. In other words, you can sue if you are not the first owner. __________________ Get a good deal on your purchase. Read this. 117:123 RESPECT ALL CARS. LOVE YOUR OWN. newborn gifts

08-05-2010, 05:15 PM	#4
2010 SSRS R.I.P. jesserayjames Drives: 2010 IOM 2SSRS Join Date: May 2009 Location: Warwick,RI Posts: 112,113 View My Garage	wow __________________ Jannetty Racing JRE Street Package

08-05-2010, 05:49 PM	#5
Lauryn200 I Pity The Fool Drives: Jeep Wrangler '06 & VW GTI 09 Join Date: Jun 2009 Location: NYC Posts: 875 View My Garage	Happened to me also...except the dealership messed up on the paperwork and had to drive it to DMV two days before my temp registration expired... Glad you got it worked out............. __________________ ........"Is custom faded?" Jeep Wrangler 06 & VW GTI 09 "My Fast"-

08-05-2010, 07:56 PM	#9
TripleB SoCal Mayhem Drives: 2010 2SS/RS ABM Camaro A6 Join Date: May 2009 Location: Hawthorne, California Posts: 5,397 View My Garage	Yes, which dealership? __________________

08-05-2010, 05:13 PM	#3
LuisTorres10 Drives: 2010 Chevrolet Camaro LS Join Date: Mar 2010 Location: Monrovia, CA Posts: 58	That happen to me too. They never sent the license plate I was without one for 6 months

08-05-2010, 06:02 PM	#6
DIGthat2SS I can dig that.. Drives: 2010 Red 2SS/RS M6 Join Date: Apr 2010 Location: East Coast Posts: 148	id be crackin skulls

08-05-2010, 06:12 PM	#7
SSLarry Drives: 2SS LS3 Join Date: May 2010 Location: Southeast Florida Posts: 1,408	In florida, in my experience, they always mail the title and registration back to the dealer so that the dealer casn refund you the money they overcharged for the title and license fees. They don't know the overcharge until they get the paperwork back from the DVM. The dealer then sends the paperwork to you along with the refund check. Why they always overcharge for title and registration fees is beyond me. It makes their life easier I guess.

08-05-2010, 06:16 PM	#8
Duper Drives: 2011 Camaro 2SS / RS Join Date: Jul 2010 Location: Pasadena, CA Posts: 299	Which dealer was that?

08-05-2010, 08:00 PM	#10
CaniacFan Drives: '10 2SS/RS CGM #75,288 Join Date: Aug 2009 Location: Wake Forest, NC Posts: 3,962	Geez. Mine took about 3 weeks. Glad you got it resolved fairly quickly - unfortunately only after notifying the BBB. Make sure the doumentation was completed properly as well. The dealership may be listed as the owner and not you.

08-05-2010, 08:06 PM	#11
jordan 572 Drives: none Join Date: Jul 2008 Location: MN Posts: 1,675 View My Garage	talk about flippin out.

08-06-2010, 05:31 AM	#13
nards444 Drives: 1SS/RS Black Join Date: May 2009 Location: New york Posts: 2,129 View My Garage	In new york it took 6 weeks to get mine and the DMV had everything __________________ 2010 1SS/RS Black, CGM stripes, polished Rims, Tinted windows, Hurst shifter

08-06-2010, 03:24 PM	#14
Bonanza7 Drives: 2010, Rally Yellow, Black stripes Join Date: Jul 2010 Location: Phoenix Posts: 2,068	You could always call GM. I did when the dealer failed to pay off my Solstice I traded in on the Camaro. Next day I got 3 calls stating they had just sent it in. GM called me back with the check number and date sent, the day AFTER I called GM. They were failing to pay off balances owed on the used cars, and getting interest free flooring, on the customers' backs.

08-06-2010, 11:32 PM	#15
firsttime Camaro owner Drives: 2010 2SS White w/blk rally stripes Join Date: Jan 2010 Location: Orange County, CA Posts: 259	Sounds like your dealership is run by a bunch of carnies! Glad to hear that you were able to get the situation resolved....

08-06-2010, 11:38 PM	#17
Rage TRI-COUNTY CAMARO... FTW! Drives: 2010 Camaro 2SS M6 Cyber Grey Join Date: May 2010 Location: South Florida Posts: 1,964 View My Garage	Your dealer may have tried to get one over on you.......a close friend of mine used to run a BMW dealership in upstate NY, if you had a problem during the delivery of the vehicle, she told me they would put their address(or one of the employees) on the paperwork until they got the survey back.......then change the info in the computer so you would be notified of a recall. All for the sake of the 100%satisfied survey report. This might be what happened to you....... __________________ CAI inc. cold air intake, LG G6x3 cam, Patriot Gold Extreme Dual springs, Titanium retainers and locks, LG SuperPro 1 7/8 Long Tube headers with full 3" exhaust, DynoMax VT mufflers, SLP 4" tips, Moroso catch can, Race Ready electronic exhaust cut outs, Full painted Razzi body kit, Headlight Armor Smoke taillight and marker blackouts, T-Rex aluminum upper and lower grille, Polished aluminum front and rear bowties. Professionally installed and Dyno Tuned by HorsePower Sales, Pompano Beach FL.

08-07-2010, 03:16 AM	#18
khabboub Tampa Gulf Coast Family Drives: 2010 Black Camaro 2LT M6 Join Date: Mar 2010 Location: Tampa, florida Posts: 1,243	well at least you got everything going through.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
My ONLY complaint.	SleepWarz	5th Gen Camaro SS LS LT General Discussions	35	03-24-2010 01:34 PM
200 mile's and only one complaint	Puttnutt24	5th Gen Camaro SS LS LT General Discussions	26	01-07-2010 12:44 AM
Perceptions Die... OK Say Again Y Foreign is Better	Cmicasa the Great XvX	General Automotive + Other Cars Discussion	428	11-09-2009 04:04 PM
Complaint about all the complaints thread	Sierra	Off-topic Discussions	89	05-11-2009 12:48 PM