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Old 12-01-2010, 01:27 PM   #51
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Quote:
Originally Posted by Never Satisfied View Post
Huh....did I miss the post(s) where other members are forcing Gary to give the guy his money back?
NO. a little preventative action on my part... we've seen it turn ugly before where people will use camaro5's popularity to try and leverage a vendor to give them free stuff or get a discount or take a product back for no good reason "if you don't hook me up I'll flame you on Camaro5."

True story... Happens more often than we'd care to admit... So, I'm just being a little proactive to prevent that from happening.

it's kinda crazy to watch the hoards of people jump on board stuff like that and hammer a company based on one side of the story.

But, we don't want to discourage our members from giving honest feedback either... It's kinda of a tricky balance when you have paying sponsors.... It's not as easy. We can't let it be a free for all or the sponsors would all leave.... but we can't only defend our sponsors and silence complaints against them cus the members would leave. Can't have a forum without members......

we are constantly trying to find the line of what's fair for both sides....

Well, Tran is really...

FWIW.
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Old 12-01-2010, 01:32 PM   #52
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Cool. I thought maybe some sneaky editing went down and I missed it
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Old 12-01-2010, 02:25 PM   #53
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I agree with most of the people from what I have picked up...

If a customer orders a part from a supplier and has already pushed back his deadline waiting and you have a supply date of TBD(to be determined)...

Can you expect him to sit by with an unfinished product until future products are created, not produced, but created(or modified if you want to get technical)?

Edit: I would like add that I ordered the T3 and Street Scenes lower grill from Gary and they parts arrived just as I ordered. I even had a hold up with my paypal account and Gary worked with me directly on it until the payment was received. Nobody is perfect and I have faith in Gary that this will be resolved and everyone can continue driving these sweet rides.

Last edited by DayDreamer; 12-01-2010 at 02:39 PM.
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Old 12-01-2010, 02:47 PM   #54
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Well its obivious that this wont get resolved. He has put his foot down on this return or exchange.

Im done here and will chuck it up as a BIG loss. I have posted nothing but the truth and yet get sensored. I just hope the next person that comes along has a much better experience than I've had. I personally want to thank everyone that has offered support and guidance since the post went up. I have had my opinions about how thing have been handled here before and this will add to that. I am very disappointed to say the least. I have several vendors that have always delivered on every order and will only use them from here on out. I sincerely hope that my post/feedback will help those that are on the fence about spending there hard earned money. Good luck.

Thank you to all of the supportive members here. You are a great bunch of people. (tear)

If things change I'll be sure to update everyone with a resolution. But for now....I'm done.
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Old 12-01-2010, 02:56 PM   #55
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Quote:
Originally Posted by sykb47l View Post
Well its obivious that this wont get resolved. He has put his foot down on this return or exchange.

Im done here and will chuck it up as a BIG loss. I have posted nothing but the truth and yet get sensored. I just hope the next person that comes along has a much better experience than I've had. I personally want to thank everyone that has offered support and guidance since the post went up. I have had my opinions about how thing have been handled here before and this will add to that. I am very disappointed to say the least. I have several vendors that have always delivered on every order and will only use them from here on out. I sincerely hope that my post/feedback will help those that are on the fence about spending there hard earned money. Good luck.

Thank you to all of the supportive members here. You are a great bunch of people. (tear)

If things change I'll be sure to update everyone with a resolution. But for now....I'm done.
Thanks for the update. I will be sure to keep this in mind whenever someone needs this type of work done. It is very upsetting that it got this far.
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Old 12-01-2010, 03:15 PM   #56
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I hope this gets resolved fairly for both sides....
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Old 12-01-2010, 03:19 PM   #57
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wait.
censored?
no one has edited any of your posts.....?
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Old 12-01-2010, 03:29 PM   #58
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Quote:
Originally Posted by sykb47l View Post
Well its obivious that this wont get resolved. He has put his foot down on this return or exchange.

Im done here and will chuck it up as a BIG loss. I have posted nothing but the truth and yet get sensored. I just hope the next person that comes along has a much better experience than I've had. I personally want to thank everyone that has offered support and guidance since the post went up. I have had my opinions about how thing have been handled here before and this will add to that. I am very disappointed to say the least. I have several vendors that have always delivered on every order and will only use them from here on out. I sincerely hope that my post/feedback will help those that are on the fence about spending there hard earned money. Good luck.

Thank you to all of the supportive members here. You are a great bunch of people. (tear)

If things change I'll be sure to update everyone with a resolution. But for now....I'm done.
Thanks for the post. As consumers we should use this forum as a way to express our experience not only with our cars but the products we purchase for our cars. I have seen vendors weight in on discussions pretty much selling their products on this forum and in other forums. I believe this is a good thing and that they should keep it up. I also believe they should be open for comments good or bad about the products and services they sell on these forums. Good vendors will love this and promote it. It builds not only reputation but quality (and sales). You do have the right to post feedback under his name as a seller. Good Luck to both parties.

Last edited by wrbear; 12-01-2010 at 04:03 PM.
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Old 12-01-2010, 03:39 PM   #59
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Quote:
Originally Posted by CleanCutCreations View Post
I hope this gets resolved fairly for both sides....
There is really only one way to resolve this.....
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Old 12-01-2010, 03:49 PM   #60
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hello Guys, this really bites, i had a kinda good experience with Gary, i had some concerns, but thought it was an isolated incident, and because i recieved my parts in really great shape and got it worked out i just went ahead with my business. but after reading through this whole thread and being a business owner, this has me concerned for the members of this forum. i will share my experience.

below is a copy and paste of PM between gary and I.

9-29-10
copied PM

Quote:
Originally Posted by orange10s.c.
Quote:
Originally Posted by overhaulengines

you have the scoops and grill shipping today, when do you think you will ship the Razzi?

thank you very much

Lupe

Re: #
Quote:
Originally Posted by orange10s.c.
I'm going to need a daytime contact # for the shipment on the kit.

the kit should be here anyday. just need a few days to prep and paint then ship it out.

my response to gary
Gary, i do not understand, on wed 9-22, you stated you had everything is stock and could have them painted mon or tue, then on 9-23 i told you i was going with carid (another company that sell the razzi GFX) and you said hopefully they dont take long, that you had them in stock ready to go. so on 9-24 i paid for the heritage and razzi, on 9-27 monday, you stated the heritage was ready to go and you just got the kit in,(keep in mind, he told the kit was already in stock on the 24th) and that everything would go friday (10-1), today 9-29 you just said the kit should be here any day? am i missing something? what is going on please?

thank you

Lupe


end copy PM

now Gary did not reply to this pm, we had probably 40 PM's about prices, colors and delivery options, gary would reply usually pretty quick, after this pm, he didn't reply as quick as usual. i called gary and he answered, i asked about the pm he sent me, and what happened with my parts that were supposed be in and should be on the way. he said that the parts was originally in, but one of his guy accidentally sold the side skirts to someone else. he said he was sorry about it, i said, i realize stuff happens, but at the same time i should have been notified and that was my concern. we have pm just about everyday for the last 7 days, i should have been notified but i wasn't. he said he would get it out as soon as they came in. they came in on the 2nd and he shipped them to me on 10-4

now there we a few other parts that he went out the way to get me. his paint and packaging were excellent. the razzi ground effects were missing a few parts and i talk to him about it.

As a business owner, if i sell a customer a product or service and 1 of my suppliers does not come though, then i am 100% accountable to my customer. i dont know if all business owner agree with me on that, but thats how i take care of my shop. if i cant complete what i said i would do (because i or one of my suppliers), then i should and will refund my customer. just my 2 cents

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Last edited by overhaulengines; 12-02-2010 at 09:56 AM.
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Old 12-01-2010, 05:05 PM   #61
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Quote:
Originally Posted by Milk 1027 View Post
wait.
censored?
no one has edited any of your posts.....?
The title.
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Old 12-01-2010, 05:07 PM   #62
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The information is still all in the thread. Why does the title matter?
It still gets the point across without blatant bashing, don't you think?
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Old 12-01-2010, 05:11 PM   #63
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I appreciate this thread, as I was going to make a purchase from the said buisness... Now, I must think about it some, wait a bit and see what happens...
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Old 12-01-2010, 05:33 PM   #64
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This is simply some advice:

To sykb47l: Maybe if you kept your bumper, and started dealing with ACS directly in explaining what went down (stick with facts, not opinions) and worked with them directly in obtaining a splitter when they're ready if you can get a refund from Gary for the splitter. Not sure if they'd do that, but ACS apparently has more than one dealer if you don't trust Gary any longer. Maybe ask them who to see instead if you don't want to deal with Gary and they only will go through a distributor.

To Gary: Not sure if the splitter refund was agreed upon or what, but if not, maybe consider a refund the splitter money and let sykb47l work it out with ACS to get his part to finish the project.

Disclosure: I've purchased parts without issue from Gary and have nothing negative to say about his service/parts based on my own personal dealings.

I too, would like to get a T2 bumper, but without the splitter, it would look like azz IMO. So I'm standing pat until I know for sure it's available. But I don't live so far as to not drive down there and chew his azz personally if he messes with me! j/k
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Old 12-01-2010, 07:17 PM   #65
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Quote:
Originally Posted by sykb47l View Post
Well its obivious that this wont get resolved. He has put his foot down on this return or exchange.

Thank you to all of the supportive members here. You are a great bunch of people. (tear)

If things change I'll be sure to update everyone with a resolution. But for now....I'm done.
WoW... I'm stunned...

You've certainly handled yourself well (much better than I would have) and gotten your message across. Good luck re-selling or making something workout to cover your losses.
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Old 12-01-2010, 10:43 PM   #66
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i have something for all of the hearing/reading impaired people on this forum and in this world. the title of this area is "vendor & seller review/ feedback/ & experiences" not "lets run ours mouths and add our own tainted opinions" without having any knowledge of the entire transaction from start to finish, nor evidence to go by. this is ridiculous.

i myself ordered an entire front end for my car, had my own concerns and still do, and have not gotten on this thread and bad-mouthed gary 1 time. i have paid in full, for almost 3 months now, and still don't have my front t2 splitter. i have spoken with gary on multiple occasions regarding this specific topic and he has been upfront with me the entire time. since i didn't like the outcome of having to wait so long, i called acs directly and spoke with joseph there on a few different occasions.

again, the FRONT T2 SPLITTER is in the works, being tested for durability/fitment/mounting concerns and will once again be released. its never been stated that it is no longer available.

i too do not like the looks of my front end without the splitter, but i'm not going to send my t2 bumper and new hood back, for what? am i gonna start over? hell no!!!!!

could gary refund you your money, of course he could have, but reality is, your just gonna have to send the money right back to him when he finally gets the splitter in. thats pointless. maybe if you handled it a little differently, instead of trying to strong arm the guy into taking back your entire purchase, maybe the result would have been a lot different.

lupe: little hostility left over from my other thread, but in response to your somewhat laid out comments and your broken pm's back and forth between you and gary, i noticed something just a little ironic. you were so quick to bash me about "my experience" with aac and try and correct me on how to read threads, but you yourself are just a little closed minded and obviously don't listen when people are talking before forming your own clouded opinion! "mr. business owner" example:

gary: the parts are in stock, should ship on this date, should be here on this date, etc.

maybe, just maybe, could those parts (BY RAZZI) be instock at razzi's warehous or carid and not at gary's? did you ask or just assume? i know that gary's customz sounds nothing like carid, but i know nothing right? hello, gary is the middle man, the sub-contractor, the go-to guy, and thats why the parts are ordered from him, not razzi. and as for "what you would do as a fellow business owner" thats all b.s., you can say whatever you want when you are not the one getting bashed. give your smoke a rest.

moving on: CALL ACS COMPOSITE @ (514) 828-1000 , ITS NOT HARD!!!

camaro5 members: how do i enlarge this phone number so its easier read?? i want it to be huge, haha

-interent thug, "so stupid"
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Old 12-01-2010, 11:27 PM   #67
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Quote:
Originally Posted by SEXYRED808 View Post
lupe: little hostility left over from my other thread, but in response to your somewhat laid out comments and your broken pm's back and forth between you and gary, i noticed something just a little ironic. you were so quick to bash me about "my experience" with aac and try and correct me on how to read threads, but you yourself are just a little closed minded and obviously don't listen when people are talking before forming your own clouded opinion! "mr. business owner" example:

gary: the parts are in stock, should ship on this date, should be here on this date, etc.

maybe, just maybe, could those parts (BY RAZZI) be instock at razzi's warehous or carid and not at gary's? did you ask or just assume? i know that gary's customz sounds nothing like carid, but i know nothing right? hello, gary is the middle man, the sub-contractor, the go-to guy, and thats why the parts are ordered from him, not razzi. and as for "what you would do as a fellow business owner" thats all b.s., you can say whatever you want when you are not the one getting bashed. give your smoke a rest.

moving on: CALL ACS COMPOSITE @ (514) 828-1000 , ITS NOT HARD!!!

camaro5 members: how do i enlarge this phone number so its easier read?? i want it to be huge, haha

-interent thug, "so stupid"
hi, maybe this will clarify, sorry for the "broken pms",

Re: Body kit
I have everything in stock so if i got paid on them by tom. i could have painted by mon. tue. then shipped the next day !!!


Quote:
Originally Posted by overhaulengines
hello again, really looking hard at all these upgrades, lol, i if order the razzi kit t3 ports and heritage grill, how long b4 they ship?

thanks again

Lupe

Quote:
Originally Posted by orange10s.c.
The prices are The full Razzi painted with rear painted with SS and black would be $1465 shipped.

The havoc rear i have painted is $775. can do in a 2 tone scheme as well for you.

The Razzi front and sides with the Havoc rear painted and shipped would be $1885.

The Herritage grille is $335.

The T3 ports are $524 painted. There would be no shipping charges with the H. grille or the T3 ports if you ordered with the body kit. Thanks, Gary

you car looks really good and the kit would really set it off for sure.

end of pm's ,

now when you read that first part, does it sound like its at the warehouse? i did ask him, well look what he said when i said i found them at carid for cheaper, again he said he had them in stock ready to go.
see pm below, what do you think he meant?

PM's start

Re: Body kit
I use paypal for payments. my paypal info is garypruyne37@yahoo.com and just put what you want in the message box.
Their prices are cheaper but hopefully it won't take forever for you to get it like alot of other people have ran into. I have them in stock and ready to go. Thanks gary you can call me if you got any other questions too.


Quote:
Originally Posted by overhaulengines
hello Gary, i think i would like to take the T3 scoops and the heritage grill, i found the razzi kit a little less at carid. do i call you or order on your website?

thank you

Lupe


Quote:
Originally Posted by orange10s.c.
I just noticed if you got the body kit it would be by ABF freight.


Quote:
Originally Posted by overhaulengines
thx for the updates. on the exhaust tip extensions. do u sell these or anyone u recommend? what service would u ship with?

thx again

Quote:
Originally Posted by orange10s.c.
I have everything in stock so if i got paid on them by tom. i could have painted by mon. tue. then shipped the next day !!!


Quote:
Originally Posted by overhaulengines
hello again, really looking hard at all these upgrades, lol, i if order the razzi kit t3 ports and heritage grill, how long b4 they ship?

thanks again

Lupe

Quote:
Originally Posted by orange10s.c.
The prices are The full Razzi painted with rear painted with SS and black would be $1465 shipped.

The havoc rear i have painted is $775. can do in a 2 tone scheme as well for you.

The Razzi front and sides with the Havoc rear painted and shipped would be $1885.

The Herritage grille is $335.

The T3 ports are $524 painted. There would be no shipping charges with the H. grille or the T3 ports if you ordered with the body kit. Thanks, Gary

you car looks really good and the kit would really set it off for sure.













pm ended

i was not trying to be rude in your thread, you had stated that AAC edited or removed a thread, i was just trying to show that the thread or post was not edited, if it was, that it would show at the bottom of that post that it had been edited. that what i was trying to say. sorry to have offended you, that was not my intent.

thanks

lupe
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Old 12-02-2010, 02:39 AM   #68
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sexyred you never have a clue what your talking about in there forums..... Not to be mean, but you do not read anything .....
:face palm::face palm::face palm::face palm::face palm:
I think this whole forum has given up on trying to explain stuff to you. It seems like you go against the norm just to go against them, even though EVERYONE thinks your incorrect...
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Old 12-02-2010, 08:49 AM   #69
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Quote:
Originally Posted by SEXYRED808 View Post
gary: the parts are in stock, should ship on this date, should be here on this date, etc.

maybe, just maybe, could those parts (BY RAZZI) be instock at razzi's warehous or carid and not at gary's? did you ask or just assume? i know that gary's customz sounds nothing like carid, but i know nothing right? hello, gary is the middle man, the sub-contractor, the go-to guy, and thats why the parts are ordered from him, not razzi. and as for "what you would do as a fellow business owner" thats all b.s., you can say whatever you want when you are not the one getting bashed. give your smoke a rest.

I'm confident when I write this until someone proves me wrong, but I would say 99.99% of the time, SPONSORS on this forum, who sell aftermarket products like ACS or RAZZI never have them in stock, that they are INDEED DROPSHIPPED to THEM or thier customers direct!

Why? Cause the SHIPPING & HANDLING charges are through the roof on sending bumpers, GFX kits, hoods..

For Example, if you the CONSUMER wanted a RAZZI GFX KIT from CAR ID..... CAR ID is not shipping from thier warehouse, they are having it drop shipped from RAZZI to you.........

I would say more than HALF the dealers of any type of product here on Camaro5 never have PHYSICAL INVENTORY, that they also drop ship thier products....

In regards to this ACS bumper situation with GARY CUSTOMS, if he was told shipped or shipping soon by someone at ACS and relays that to CUSTOMER, how is he in the wrong? Especially when I was told 1st hand at SEMA by the owner of ACS that they had the products ready to ship.........
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Old 12-02-2010, 09:35 AM   #70
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he is not wrong for passing on the info, but if you (consumer) purchase something and you are told it will be ready to ship or that it will ship by a certain time(a reasonable agreed amount of time) and it is not, then are you (the consumer) responsible to sit on half of what you ordered and just accept it? The Consumer ordered a complete set and has not received it, he should be able to send it back if the the seller cannot meet the complete need in a timely manner. that is what is not right.
if i go to McDonald's and i want a happy meal, and they tell me that they are out of fries and that they will have them in just a bit, because that what the supplier told them and they told you. so i sit with my hamburger and drink, and choose not to start eating until i get my fries. then im told that the supplier of the fries is making better fries and they are not sure when they will get them. should i have the option to get a full refund? i think so, if want the full happy meal, that is my choice and i shouldn't have to accept less. is McDonalds wrong if all they want to do is refund the price of the fries and make me eat the rest, because they don't make the fries or deliver the fries?

a person orders a camaro with GFX and a sunroof, it arrives at the dealer, the customer notices the front splitter not there nor the sunroof, the delear explains that their supplier is making better parts and not sure when they will be ready. should you be made take it and take the refund on the sunroof and missing front splitter? :(

as far as do vendors keep parts in stock, im sure it as you say, they probably dont.

i tell you, i purchase several items from Maryland Speed, when i ordered and asked when they would ship, he said when they would ship and that 1 item would come from his place and that the other would ship from another location.

please read the following pm's, does this sound like their in a warehouse somewhere else.



quoted pm for Gary
Re: Body kit
I have everything in stock so if i got paid on them by tom. i could have painted by mon. tue. then shipped the next day !!!

another quoted pm

Re: Body kit
I use paypal for payments. my paypal info is garypruyne37@yahoo.com and just put what you want in the message box.
Their prices are cheaper but hopefully it won't take forever for you to get it like alot of other people have ran into. I have them in stock and ready to go. Thanks gary
you can call me if you got any other questions too.

sorry for all the typos.

thanks

Lupe
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Old 12-02-2010, 11:49 AM   #71
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lupe: i see the point that you're trying to get across, but your wrong and your examples don't nearly compare.

i'm not gonna even attempt to comment on your "mcdonalds" scenario, seeing how that is absolutely rediculous. as for your "dealership" scenario, if you order a car with specific items on it that you pay for and the vehicle comes in without those items, then you wouldn't take delivery if it, obviously the car was ordered wrong. try again!!!

how about this scenario, you order that same car from the dealership, and it arrives. it has the sunroof, but no chin spoiler. the dealership explains to you that the chin spoiler is on backorder, or gm is changing manufacturors for their ground effects, etc. whatever floats your boat. you then decide to take delivery of the vehicle anyway, seeing how the dealership gave you an invoice or i.o.u or due bill (you hopefully get the hint) still knowing that when the product is available the dealership still owes it to you. however long goes by, and your now impatient, but you were ok upfront. you post a thread on camaro5, and multpiple people are in the same boat for the same part, and even though you try to pass it off that you were told its not going to be made anymore, multiple people assure you that the part is still in production aong with providing you the companies info. so 6 months, 8 months, 1 yr goes by and now because you don't have it and even though you are still owed it, you want to bring the car back and expect the dealership to take the car back and give you all of your money back despite the mileage, damage, use, etc? how does that work?

you yourself claim to be self-employed and you practice better business habits than gary's customz, but can you tell me 100%, honestly, w/o any b.s., that you would refund the entire amount? no frickin way. save it for someone else.

once again, bottom line is that this area is for feedback by customers that were involved in "their" specific instances, commenting, letting others know for extra info incase they decide to go the same route in the future. definately not a spot for everyone to complain and say what they would or would not do, its crap!!!!!!!!!! or even complain about others typing in ALL CAPS.....

-e thug, out!!!!! "rediculous)
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Old 12-02-2010, 11:58 AM   #72
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It just seems so simple...

Who has his money...Gary. It doesn't matter who is making the part or supplying Gary. There is no way of knowing when he will get his part he already decided that if the T2 isn't going to be ready, he is in a hurry and will go with another part...so who ever has his money is ther person who should be giving him his money back...which just so happens to be...Yep, Gary.
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Old 12-02-2010, 12:13 PM   #73
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Quote:
Originally Posted by SEXYRED808 View Post
lupe: i see the point that you're trying to get across, but your wrong and your examples don't nearly compare.

i'm not gonna even attempt to comment on your "mcdonalds" scenario, seeing how that is absolutely rediculous. as for your "dealership" scenario, if you order a car with specific items on it that you pay for and the vehicle comes in without those items, then you wouldn't take delivery if it, obviously the car was ordered wrong. try again!!!

how about this scenario, you order that same car from the dealership, and it arrives. it has the sunroof, but no chin spoiler. the dealership explains to you that the chin spoiler is on backorder, or gm is changing manufacturors for their ground effects, etc. whatever floats your boat. you then decide to take delivery of the vehicle anyway, seeing how the dealership gave you an invoice or i.o.u or due bill (you hopefully get the hint) still knowing that when the product is available the dealership still owes it to you. however long goes by, and your now impatient, but you were ok upfront. you post a thread on camaro5, and multpiple people are in the same boat for the same part, and even though you try to pass it off that you were told its not going to be made anymore, multiple people assure you that the part is still in production aong with providing you the companies info. so 6 months, 8 months, 1 yr goes by and now because you don't have it and even though you are still owed it, you want to bring the car back and expect the dealership to take the car back and give you all of your money back despite the mileage, damage, use, etc? how does that work?

you yourself claim to be self-employed and you practice better business habits than gary's customz, but can you tell me 100%, honestly, w/o any b.s., that you would refund the entire amount? no frickin way. save it for someone else.

once again, bottom line is that this area is for feedback by customers that were involved in "their" specific instances, commenting, letting others know for extra info incase they decide to go the same route in the future. definately not a spot for everyone to complain and say what they would or would not do, its crap!!!!!!!!!! or even complain about others typing in ALL CAPS.....

-e thug, out!!!!! "rediculous)
YOUR EXAMPLE MAKES NO SENSE.!
He has not used the part. He has not done anything with the part and has been in contact with the person he bought it from. If he were to install the bumper and drive with it on of course he wouldn't get a refund. That is where your example would come into play. ..... A car sale is much different anyway. If you are promised something from a dealer, you can not accept the car if they deliver it wrong. Look on the forum, a lot of people went somewhere else. Some people also took the car with different options. The problem is if you are promised something especially when the date is To be determined then you should be offered a refund. It is just like if I were to go to court and someone did not give me the engine for my car but I took the car anyway and payed him for the engine. Two months later I didn't have an engine. I could sue that person in court saying that I was unable to do what was intended with the sale and get my money back. (The reason I know this is because I had this problem and brought someone to court) The guy told me he was waiting for one to come in from being shipped. The court will did not put liability on who he ordered the engine from, they put liability on the the person who sold you the item. They don't care about items being out of stock. If you order an item and do not get it as promised then it falls on the liability of the person who sold it to you. ACC never received money from the OP, they received an order from Gary. SO GARY is the one who need to take care of this NOT ACC.!

IF YOU ACCEPT A CAR OF COURSE YOU HAVE TO KEEP IT! He never accepted the part unless it was the full package. Look at his PMS!!!
Ugh and for someone who calls himself ethug.. no wonder you don't ever know what your talking about..

EDIT: Overall Gary is getting bad publicity from all of this, I don't understand why he just doesn't take care of this and help a customer out. I don't understand the bad customer service and why he can not pick up the phone to call his supplier and help him return his item.
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Old 12-02-2010, 12:16 PM   #74
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Quote:
Originally Posted by SEXYRED808 View Post
lupe: i see the point that you're trying to get across, but your wrong and your examples don't nearly compare.

i'm not gonna even attempt to comment on your "mcdonalds" scenario, seeing how that is absolutely rediculous. as for your "dealership" scenario, if you order a car with specific items on it that you pay for and the vehicle comes in without those items, then you wouldn't take delivery if it, obviously the car was ordered wrong. try again!!!

how about this scenario, you order that same car from the dealership, and it arrives. it has the sunroof, but no chin spoiler. the dealership explains to you that the chin spoiler is on backorder, or gm is changing manufacturors for their ground effects, etc. whatever floats your boat. you then decide to take delivery of the vehicle anyway, seeing how the dealership gave you an invoice or i.o.u or due bill (you hopefully get the hint) still knowing that when the product is available the dealership still owes it to you. however long goes by, and your now impatient, but you were ok upfront. you post a thread on camaro5, and multpiple people are in the same boat for the same part, and even though you try to pass it off that you were told its not going to be made anymore, multiple people assure you that the part is still in production aong with providing you the companies info. so 6 months, 8 months, 1 yr goes by and now because you don't have it and even though you are still owed it, you want to bring the car back and expect the dealership to take the car back and give you all of your money back despite the mileage, damage, use, etc? how does that work?

you yourself claim to be self-employed and you practice better business habits than gary's customz, but can you tell me 100%, honestly, w/o any b.s., that you would refund the entire amount? no frickin way. save it for someone else.

once again, bottom line is that this area is for feedback by customers that were involved in "their" specific instances, commenting, letting others know for extra info incase they decide to go the same route in the future. definately not a spot for everyone to complain and say what they would or would not do, its crap!!!!!!!!!! or even complain about others typing in ALL CAPS.....

-e thug, out!!!!! "rediculous)
hi, i know we don't all agree on how this should be handled, we have different views, but is it really worth it not to refund the op his money?
only Gary can decide that.

i just went through all the posts
all who believe the gary is not handling this correctly
16
all who think gary is handling this correctly
2
of the 16 who said they were going to purchase and now will probably not or will not
4

Numbers might vary slightly based on how one interpret's the posts.
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Old 12-02-2010, 12:32 PM   #75
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moving on: CALL ACS COMPOSITE @ (514) 828-1000 , ITS NOT HARD!!!


Right its not HARD!! op is not/does not have to deal with ACS only with gary who accepted the order and schould deliver ...end of story RIGHT!!!




camaro5 members: how do i enlarge this phone number so its easier read?? i want it to be huge, haha

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