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Old 06-27-2011, 02:06 PM   #596
copper3000
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Quote:
Originally Posted by nashstat View Post
This happened with me as well. They ordered the DA part for me. I went back to them and told them there is a newer part and gave them the part number. They ordered the new part and swapped it out.

Try talking to them again and tell them that your friend (me) had the same issue and got it swapped on his 2010 Camaro.
Thanks, the've already told me they will get me the right one.
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Old 06-27-2011, 04:04 PM   #597
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I talked with my dealer about getting the software updated. This is what I got back.

"I am not ness sure that that tsb will correct that problem. Upon speaking with my shop foreman he suggested that we call our technical advise center."
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Old 06-27-2011, 07:41 PM   #598
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Ok so when I plug in my ZuneHD, it takes about two and a half minutes to index, which I expected and isnt that big of a deal. But after it indexes, and I hit menu to search it shows artists and albums merged together. Example of artist would be AC/DCeatles, and an example of an album is Abbey Road: Enterprise. Also inserting a flash drive brings up missing info. So it sounds like I should qualify for the tsb PI0055B. Should i make a copy of the tsb and take it or just go in and tell them. Thanks for the help. Also what part of warranty is radio stuff under, and how long is the term for.
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Old 06-27-2011, 11:02 PM   #599
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When I went in to get my PDIM Replaced I took in a copy of the TSB and also restated the problems I had had since getting the car. I also took in a couple of iPods and I had a written statement from my daughter who tried using three different devices that she had. I also referenced the part number of the unit that the dealership needed to install in my car to fix this problem that I had since June of 2009. They ordered the correct part and installed it one week later. Now everything works like it should of from the start.

Walt B.
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CGM Gills, "RS" in both headrests, GMPP Exhaust w/Tips, RJT XM Antenna, RS Foglight/DRL Plug/Play Harness, Leather E-Brake Boot & Auto Boot, HUD Installed, Full ABL doors & Dash, RJT Heritage Grill, T-Rex Lower Grill, Roto-Fab CAI (RJT), W/W Reservoir, V-6 Radiator Cover (RJT), ADM Race Air Scoop, GM Cupholder & Footwell LEDs, Retrofit GM MyLink (w/Nav), Frameless Rearview Mirror, Backup Camera, T-5 Splitter, and Conv Spoiler.

Last edited by WCoolBreeze; 06-28-2011 at 02:13 AM.
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Old 06-28-2011, 01:40 AM   #600
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and the correct part number is...
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3400 - 10/29 TPW 11/09
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Old 06-28-2011, 02:15 AM   #601
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The Correct Part Number is "#22797218."

Walt B.
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1987 Camaro RS (California Special)

Mods Done
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Old 06-28-2011, 11:42 AM   #602
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thank you. Now I just need to get into the dealership.
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1100 - 9/25
2000 - 9/28
3000 - 9/30
3100 - 10/27
3300 - 10/28
3400 - 10/29 TPW 11/09
3800 - 11/10
4300 - 11/24
4B00 - 11/25
4200 - 12/5
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Old 06-28-2011, 03:19 PM   #603
kmcd
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Quote:
Originally Posted by i007spectre View Post
... Also what part of warranty is radio stuff under, and how long is the term for.
It falls under the 3-year/36,000-mile bumper-to-bumper coverage.
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Old 06-28-2011, 03:26 PM   #604
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got plenty of time then.
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1100 - 9/25
2000 - 9/28
3000 - 9/30
3100 - 10/27
3300 - 10/28
3400 - 10/29 TPW 11/09
3800 - 11/10
4300 - 11/24
4B00 - 11/25
4200 - 12/5
5000 - 12/7
6000 - 12/11
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Old 06-28-2011, 03:29 PM   #605
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copper3000, I'm happy to hear your dealer will be getting you the most up to date hardware. It's odd that you would say this as the steps for the repair say to update the vehicle with the most up to date hardware which at this point is the DB hardware. I wouldn't think they would be able to miss that kind of a step but human errors do happen. Hopefully no one else has to share that experience with you. I hope all of you are to enjoy your vehicles to the fullest!

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Old 06-28-2011, 08:40 PM   #606
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Just had a PDIM module installed under warranty and according to work order, they installed 20927509. Wondering why the newest part, 20940641 was not installed?

Version is now DA/DX

This is a 2011 model.
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Old 06-29-2011, 01:19 AM   #607
WCoolBreeze
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Latest Part Number is "#22797218" and the Latest Program Version is "DB/DD."

Walt B.
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2010 2LT/RS (Vin - 7757)
2005 Dodge Magnum R/T (Yes it has a Hemi)
1987 Camaro RS (California Special)

Mods Done
CGM Gills, "RS" in both headrests, GMPP Exhaust w/Tips, RJT XM Antenna, RS Foglight/DRL Plug/Play Harness, Leather E-Brake Boot & Auto Boot, HUD Installed, Full ABL doors & Dash, RJT Heritage Grill, T-Rex Lower Grill, Roto-Fab CAI (RJT), W/W Reservoir, V-6 Radiator Cover (RJT), ADM Race Air Scoop, GM Cupholder & Footwell LEDs, Retrofit GM MyLink (w/Nav), Frameless Rearview Mirror, Backup Camera, T-5 Splitter, and Conv Spoiler.
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Old 06-29-2011, 02:14 AM   #608
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Quote:
Originally Posted by cmore View Post
Just had a PDIM module installed under warranty and according to work order, they installed 20927509. Wondering why the newest part, 20940641 was not installed?

Version is now DA/DX

This is a 2011 model.
That happened to me as well. Went back to the dealership, they apologized and ordered a DB/DD part instead. Try and talk to your dealership. Show them the document ID that has been listed somewhere above in this thread.
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Old 06-29-2011, 03:50 PM   #609
copper3000
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Quote:
Originally Posted by Chevrolet Customer Svc View Post
copper3000, I'm happy to hear your dealer will be getting you the most up to date hardware. It's odd that you would say this as the steps for the repair say to update the vehicle with the most up to date hardware which at this point is the DB hardware. I wouldn't think they would be able to miss that kind of a step but human errors do happen. Hopefully no one else has to share that experience with you. I hope all of you are to enjoy your vehicles to the fullest!

Jeff Morris, Chevrolet Customer Service
The problem is they don't know what the latest part number is unless you tell them...
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Old 06-29-2011, 03:57 PM   #610
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Today I decided to recontact GM Customer Service. I have an existing Case Number. If I had only made one or two trips to the dealer, it would not be as galling. But I have made 6 and they "worked" on it 4 of those. It now looks like I will be making trip #7, for the same issue.
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Old 06-29-2011, 05:08 PM   #611
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Quote:
Originally Posted by copper3000 View Post
The problem is they don't know what the latest part number is unless you tell them...
You could also suggest they contact our technical center to clarify the document for them as well. I'm not currently able to look up part numbers at this time. Sorry.

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Old 06-29-2011, 08:07 PM   #612
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thank you. Now I just need to get into the dealership.
Let me know how yours goes, bcuz my Zune does the same thing.
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