Just when I thought I found a good dealership in South Florida.... - Page 2 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Alarick · 06-27-2012, 09:59 AM

Figured I'd update this with the verdict.

Since no other dealership wants to get involved, even one 200 miles away where the service advisor said that it indeed look like damage from the tire machine but still said they wanted nothing to do with it, the dealership is sticking to their guns and refusing to admit fault.

GM CS can't really do anything since no other dealership wants to get involved.
But the the service manager at Ed Morse is willing to pay for half of the bill to fix my damaged wheels, but is not saying it was them, but that they will pay for half...

RacingSnoopy48 · 06-27-2012, 10:12 AM

So Ed morse is the one that did it. And I thought they were pretty good too. When I test drove there they were nice but that has nothing to do with the service! Did you try GRAND PRIZE in Miami they are normally pretty good we have had a few thing done there?

CRH83 · 06-27-2012, 10:14 AM

Quote:

Originally Posted by Alarick

Figured I'd update this with the verdict.

Since no other dealership wants to get involved, even one 200 miles away where the service advisor said that it indeed look like damage from the tire machine but still said they wanted nothing to do with it, the dealership is sticking to their guns and refusing to admit fault.

GM CS can't really do anything since no other dealership wants to get involved.
But the the service manager at Ed Morse is willing to pay for half of the bill to fix my damaged wheels, but is not saying it was them, but that they will pay for half...

Isn't that awesome when they damage your wheel and then try to act like they are bending over backwards by offering to cover half. How about you damaged my wheels you pay for all of the damage you caused...

It's pretty easy to tell a scratch caused by curbing vs. one caused by a tire mounting machine.

Alarick · 06-27-2012, 10:21 AM

Yup, but since no other dealership will get involved, CS can't do anything...

Nessal · 06-27-2012, 10:21 AM

It might not be the machine but rather the guy that is using the "crowbar" to remove the old tire.

Alarick · 06-27-2012, 10:24 AM

Same difference.
The damage was caused by something smooth and metal scraping paint off, machine or crowbar does not realy matter.

06-27-2012, 09:59 AM	#26
Alarick Drives: 2010 IOM 2SS Join Date: Apr 2008 Location: Coral Springs Florida Posts: 357 View My Garage	Figured I'd update this with the verdict. Since no other dealership wants to get involved, even one 200 miles away where the service advisor said that it indeed look like damage from the tire machine but still said they wanted nothing to do with it, the dealership is sticking to their guns and refusing to admit fault. GM CS can't really do anything since no other dealership wants to get involved. But the the service manager at Ed Morse is willing to pay for half of the bill to fix my damaged wheels, but is not saying it was them, but that they will pay for half...

06-27-2012, 10:12 AM	#27
RacingSnoopy48 Drives: Nissan quest Join Date: May 2012 Location: Coral springs, florida Posts: 112	So Ed morse is the one that did it. And I thought they were pretty good too. When I test drove there they were nice but that has nothing to do with the service! Did you try GRAND PRIZE in Miami they are normally pretty good we have had a few thing done there?

06-27-2012, 10:21 AM	#29
Alarick Drives: 2010 IOM 2SS Join Date: Apr 2008 Location: Coral Springs Florida Posts: 357 View My Garage	Yup, but since no other dealership will get involved, CS can't do anything...

06-27-2012, 10:21 AM	#30
Nessal Drives: 2011 SS/RS Join Date: Jun 2011 Location: CA, Bay Area Posts: 2,220	It might not be the machine but rather the guy that is using the "crowbar" to remove the old tire.

06-27-2012, 10:24 AM	#31
Alarick Drives: 2010 IOM 2SS Join Date: Apr 2008 Location: Coral Springs Florida Posts: 357 View My Garage	Same difference. The damage was caused by something smooth and metal scraping paint off, machine or crowbar does not realy matter.