#PI0137C ( Rear Axle Chatter)

[Tossuniam]

My car has been in the dealer for almost 10 days and they haven't solved the problem. I mentioned the TSB ( PI0137C) but they still refused to follow it. They have been trying some other procedures to solve the problem but until now nothing worked. Chevrolet in my country really sucks!!!

[IOM Black Diamond]

I took my car into the dealer and gave them the number. They ordered the parts and did it no problem.

[Tossuniam]

Originally Posted by DirtNMyTeeth

I took my car into the dealer and gave them the number. They ordered the parts and did it no problem.

Can you tell me exactly what they did and what parts they changed?

[TAZMNDEVIL]

My friend and I took both of ours in to have them checked out today. Guess what? Parts are on order and I will be scheduling an appointment next week to have the axle seals, axle nuts etc ... changed out. They were very close-hold on giving out the bulletin number as theirs is not the PI0137C as mentioned here.

They also found some seepage from the oil pan gasket and that is being replaced as well. Not leaking enough to drop on the ground but it was blowing back onto the pan. Check to see if you have oil residue on your pans and get the gasket replaced while you are still under warranty.

[IOM Black Diamond]

Originally Posted by TAZMNDEVIL

My friend and I took both of ours in to have them checked out today. Guess what? Parts are on order and I will be scheduling an appointment next week to have the axle seals, axle nuts etc ... changed out. They were very close-hold on giving out the bulletin number as theirs is not the PI0137C as mentioned here.

They also found some seepage from the oil pan gasket and that is being replaced as well. Not leaking enough to drop on the ground but it was blowing back onto the pan. Check to see if you have oil residue on your pans and get the gasket replaced while you are still under warranty.

Samething they did to mine. axle nuts seals and some other things

[Chevrolet Customer Svc]

Originally Posted by TAZMNDEVIL

My friend and I took both of ours in to have them checked out today. Guess what? Parts are on order and I will be scheduling an appointment next week to have the axle seals, axle nuts etc ... changed out. They were very close-hold on giving out the bulletin number as theirs is not the PI0137C as mentioned here.

They also found some seepage from the oil pan gasket and that is being replaced as well. Not leaking enough to drop on the ground but it was blowing back onto the pan. Check to see if you have oil residue on your pans and get the gasket replaced while you are still under warranty.

Please let us know how your service appointment goes once the parts are available to repair your vehicle.

Brandon
Chevrolet Customer Service

[JDV500]

Took my 2012 ss in to the dealer this morning with 1900 miles on it for the noise coming from the rear end, when i back out of the driveway.
3 hours later they get me from the waiting room and took me to the rental car place and gave me a stinking impala, it will be 5 days to get the parts from michigan they said and that they don't advise me to drive the car.
They said the bulletin calls for 2 types of fluids and some seals to correct the issue. What the heck am i going to do with a friggen impala....

[pnyklr]

Originally Posted by JDV500

What the heck am i going to do with a friggen impala....

I can think of several things to do with a rented Impala.

-Funk

[Chevrolet Customer Svc]

Originally Posted by JDV500

Took my 2012 ss in to the dealer this morning with 1900 miles on it for the noise coming from the rear end, when i back out of the driveway.
3 hours later they get me from the waiting room and took me to the rental car place and gave me a stinking impala, it will be 5 days to get the parts from michigan they said and that they don't advise me to drive the car.
They said the bulletin calls for 2 types of fluids and some seals to correct the issue. What the heck am i going to do with a friggen impala....

I'm sorry to hear about your experience with this issue so far. To assist, I could keep in contact the dealer to follow the progress of these repairs if you'd like. If you would please message me your name, VIN, involved dealership, address, and phone number.

Looking forward to hearing from you!

Ashley (Assisting Brandon)

[Tossuniam]

My car is back from the dealer. They have only put the additive in the differential. No parts changed. Noise has gone but I am afraid it will come back.

[JDV500]

Dealer called, got my car back today after they had it for 3 days, awaiting the parts to come in from mich.. They replaced seals and added two types of diff fluids. no charge and they could'nt care less if the rental impala was brought back with a full tank or not, but it was.

The car drives great, no noises whatsoever, anywhere.. Glad to have this behind me now... we're good to go.

Thanks, ashley/ brandon.

[SirZeusor]

thanks for the TSB #

I have the same issue among MANY others.

Problem is GM customer service has a hard time following directions.
They at this point can't tell the difference between time zones and when and when not to call.
when you cll them back to verify they can't even verify the last conversation with the service request numbers.

this is sad

And I am having doubts about the location of the CS center.
I don't think its in USA.

Anyone know?

[ragtop11]

Came accross this post yesterday and started reading on the rear axle chatter, didn't even know anything about it till I saw this, went out this morning and checked mine all I have so far is a slight chatter when turning left when vehicle is cold, once warmed up no problem.
Went to my dealer this morning told them about my slight chatter and gave them this number (PI0137C) they ordered the parts, should be in 3 to 5 bussiness days,
said might as well get it repaired now as it will not get any better.
Good dealership, no hassel. GM should have a recall on this.
All I can say is that this is a great forum, sure learn alot.

[jaysonstuart]

Guess I better take mine in, it's been making that noise since it was new and I'm at 2300 miles.

[jaysonstuart]

Well I took it in and the parts are on order for the new seals and the fluid replacement.

I also got a Impala to drive around while it's in the shop....

[ragtop11]

jaysonstuart
good to hear that your parts are on order and you will be getting it repaired.
thanks to this site, I'm in the proccess of getting mine taken care of, just waiting on the seals.
Didn't even knew I had the problem till I came accross this post, checked my car out, sure enough it was making axle noise.

[Beave]

I find it strange that none of the dealers have the parts in stock. They had to order my parts as well it took a week to get the parts and another week for the apointment because the only guy in the shop that knows how to do the service was on vacation. However they performed the service and everything has been great no more noise. It may just be between my ears, but I think the car drives better, more responsive power transfer to the rear wheels.

[ragtop11]

wonder why they are replacing the seals and axle nuts if it's mainly the fluilds causing
the problem.
the way I understand it is that GM did not add the additive from the factory, because after reading some of the posts, some dealers only changed the fluid and added the additive and the noise went away, but I guess it could come back.
anyone know why they are replacing seals, axle nuts with changing the fluids.

[jaysonstuart]

Finally got the car back today after it being at the dealer since Monday at 7AM. The noise appears to be gone, the service writer did say it may take up to 500 miles for the new fluid to break in. So if I hear the noise again during the 500 miles I'm suppose to just ignore it!

But as I said, so far so good...no noise at all!

[GMTool]

I replaced the rear axle fluid at 2800K miles, just because im kind of picky with my vehicles. I put in 1 qt, of gear lube and 2.5 ozs of the additive. I put in the ACDelco stuff I bought at the dealership. Now I started noticeing the rubbing noise at about 6000K miles, when backing out of the driveway and turning the wheel. I also hear it a little moving forward and turning the wheel(when cold). Once I get going down the road and it gets warmed up, the noise goes away. Goes into the shop Monday. I told the service advisor about the TSB. She said she would look into it. I will report my results here after the service visit.

[Chevrolet Customer Svc]

Originally Posted by GMTool

I replaced the rear axle fluid at 2800K miles, just because im kind of picky with my vehicles. I put in 1 qt, of gear lube and 2.5 ozs of the additive. I put in the ACDelco stuff I bought at the dealership. Now I started noticeing the rubbing noise at about 6000K miles, when backing out of the driveway and turning the wheel. I also hear it a little moving forward and turning the wheel(when cold). Once I get going down the road and it gets warmed up, the noise goes away. Goes into the shop Monday. I told the service advisor about the TSB. She said she would look into it. I will report my results here after the service visit.

Thank you for the update! As mentioned earlier, please let us know how everything goes!

Brandon
Chevrolet Customer Service

[ragtop11]

Just had mine done this past Friday, drive train seems to be much smoother now, or
maybe it's just in my head.
Glad to have it taken care of, dealer was super at getting the parts and getting my car in for the service work.

[Camaro588]

Is this issue only with the SS or all model camaro's, I hear it myself with the V6, But not sure if this applies to mine? or maybe im experiencing something else?

[ragtop11]

I would say it would apply to any differenial that is possi traction (limited slip)
if you have a limited slip diff, you would need to get it taken care of.
hope this helps

[gr8daneh]

Just noticed the same recently after I had my BMR springs installed...:(