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Old 08-30-2012, 09:11 PM   #18
babytiger
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Originally Posted by tramtwo View Post
Thanks. I am asking about the AC because the car has had a lot of standing water in it for weeks in extreme heat of the summer. Surely some of those vapors condensed... the smell is unbelievable.
Imagine how good the smell of the new Camaro their insurance company buys you will be.
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Old 08-30-2012, 09:15 PM   #19
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Honestly if this happened to me I would settle for nothing less of a new Camaro from the dealer. There is no excuse for stupidity like that. You may be able to replace the interior but I don't think you'll be able to get all the mold and for someone like me with allergies that is hell.
I was contacted yesterday by GM after a BBB claim and basically they stand behind their cars not their dealers. The GM rep says from what he sees a buyback is not in order. Car has been to dealer at least ten times for about 45 days and counting. They still have to replace the water managmnet system and the carpet and whatever else having a moldy car requires.
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Old 08-30-2012, 09:18 PM   #20
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To me this is all on the dealer. They have a responsibility while the car is under their care not to incur further damage from their negligence. You may have to get a lawyer and sue the dealership for negligence, loss of use of the vehicle, and maybe for your aggravation. GM probably will not replace the car themselves but for customer relations they might. So I would continue to persue both avenues and see which one leads somewhere.
Good luck.
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Old 08-30-2012, 09:20 PM   #21
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I was contacted yesterday by GM after a BBB claim and basically they stand behind their cars not their dealers. The GM rep says from what he sees a buyback is not in order. Car has been to dealer at least ten times for about 45 days and counting. They still have to replace the water managmnet system and the carpet and whatever else having a moldy car requires.
I would go absolutely postal!
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Old 08-30-2012, 09:26 PM   #22
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That smell is probably in the fabric top as well. It sucks tram, sorry this is happening to you.
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Old 08-30-2012, 09:31 PM   #23
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Originally Posted by tramtwo View Post
I was contacted yesterday by GM after a BBB claim and basically they stand behind their cars not their dealers. The GM rep says from what he sees a buyback is not in order. Car has been to dealer at least ten times for about 45 days and counting. They still have to replace the water managmnet system and the carpet and whatever else having a moldy car requires.
100% Bullshit.

The dealer is an agent of GM. One cannot separate themselves from the other. A dealer ****s up is GM ****ing up. Period, ask any attorney.

Let them fix it, stick it in the sun for a week and see if it still smells like ass.

BBB is the first step, lemon law next if still not resolved. What was the BBB ruling? Sounds like you have met a rep that wont help until ordered to. Some are helpfull and grasp the concept of customer satisfaction. Some are assholes that need a judge to tell them how the situation should be handled.
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Old 08-30-2012, 09:36 PM   #24
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Originally Posted by Angrybird 12 View Post
To me this is all on the dealer. They have a responsibility while the car is under their care not to incur further damage from their negligence. You may have to get a lawyer and sue the dealership for negligence, loss of use of the vehicle, and maybe for your aggravation. GM probably will not replace the car themselves but for customer relations they might. So I would continue to persue both avenues and see which one leads somewhere.
Good luck.
Agreed, sadly who you should focus on is the dealer. GM may step in but the fault is solely on the dealer due to they are the ones who did it.

I would try every avenue possible to get this resolved to you having a new Camaro
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Old 08-30-2012, 09:36 PM   #25
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Have you called your insurance company? Perhaps they can either give you some advice or depending on your policy you may be able to file a claim and they would in turn go after the dealers insurance.

Just a thought.

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Old 08-30-2012, 09:37 PM   #26
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That smell is probably in the fabric top as well. It sucks tram, sorry this is happening to you.
Some febreeze will take care of that.
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Old 08-30-2012, 09:39 PM   #27
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If you end up with the car...I would find someone who does ozone treatments on vehicles.

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Old 08-30-2012, 09:43 PM   #28
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100% Bullshit.

The dealer is an agent of GM. One cannot separate themselves from the other. A dealer ****s up is GM ****ing up. Period, ask any attorney.

Let them fix it, stick it in the sun for a week and see if it still smells like ass.

BBB is the first step, lemon law next if still not resolved. What was the BBB ruling? Sounds like you have met a rep that wont help until ordered to. Some are helpfull and grasp the concept of customer satisfaction. Some are assholes that need a judge to tell them how the situation should be handled.
No ruling from BBB as of yet. Everything is shut down due to storm. GM rep didn't even know he was calling into a disater zone.

My top has been worked on four times replaced once and now has been being repaired due to leak for over three weeks. Did I mention that car has been taking on water... it rained alomst every day this month.
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Old 08-30-2012, 09:44 PM   #29
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Some febreeze will take care of that.
You're a funny guy
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Old 08-30-2012, 09:45 PM   #30
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No ruling from BBB as of yet. Everything is shut down due to storm. GM rep didn't even know he was calling into a disater zone.

My top has been worked on four times replaced once and now has been being repaired due to leak for over three weeks. Did I mention that car has been taking on water... it rained alomst every day this month.

You got the SS minnow there. Maybe it will just float away and save a lot of headache for everyone.

You gonna buy a convertible next time?
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Old 08-30-2012, 10:31 PM   #31
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You got the SS minnow there. Maybe it will just float away and save a lot of headache for everyone.

You gonna buy a convertible next time?
I have about 7 grand in mods... all bought from venders or members here. This development has devestated me. I don;t know if anyone else can relate but I love THIS car, and now it has been ruined!! :(

I should not be penilized cause I PAID FIVE GRAND EXTRA TO HAVE A TOP THAT GOES UP AND DOWN.

To answer your question I don't know. But I do have a low grade 1LE fever.
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Old 08-30-2012, 10:36 PM   #32
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You now have a flood damaged car and will never be the same. Moisture gets everywhere. All of the electronics will have to be replaced. Demand a brand new car. Even if you have all of the work done to make the car run and smell good again, it will still forever be a flood damaged car. Your resale value is out the window. The dealer doesn't have a leg to stand on. Your car might as well have been in Issac. It's the same thing. Call all the way to Detroit if you have to and keep on screaming until they replace your car. I got my Pontiac Grand Prix painted for free by directly calling Michigan. Give them hell!
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Old 08-31-2012, 01:13 AM   #33
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You now have a flood damaged car and will never be the same. Moisture gets everywhere. All of the electronics will have to be replaced. Demand a brand new car. Even if you have all of the work done to make the car run and smell good again, it will still forever be a flood damaged car. Your resale value is out the window. The dealer doesn't have a leg to stand on. Your car might as well have been in Issac. It's the same thing. Call all the way to Detroit if you have to and keep on screaming until they replace your car. I got my Pontiac Grand Prix painted for free by directly calling Michigan. Give them hell!
I asked the service manager why is it "ok" to have the car setting outside taking on water? He said that it was going to get new carpet. I then asked him if he vacuumed the water out the car after he tested to discover the location of the leak, he said absolutely. I asked, Why?! There was silence.

The empty spot is where my car was parked before I discovered it. I was told that it was being moved inside and put on the lift for the storm in case there was a flood.
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Old 08-31-2012, 01:23 AM   #34
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No ruling from BBB as of yet. Everything is shut down due to storm. GM rep didn't even know he was calling into a disater zone.

My top has been worked on four times replaced once and now has been being repaired due to leak for over three weeks. Did I mention that car has been taking on water... it rained alomst every day this month.
The BBB is a joke, its "NOT" a government agency period. All they do is send your complaint to GM, GM responds back to BBB, BBB responds with GM's response to you...... The only way a company gets a low ranking with BBB is if they don't respond to the complaint..

Contact your states Division of Consumer Affairs, start "LEMON LAW" case if applies, try and get local media involvement !
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