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Old 06-11-2012, 03:44 PM   #1
Burnt_RS
 
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Does RPI ever answer the phone/respond to voice mail/email/etc?

I only have simple questions regarding my order from last week with RPI. I can't get anyone to answer the phone. I have left 2 phone messages and sent a PM last week and no response. What's the deal?
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Old 06-11-2012, 04:17 PM   #2
BowtieBelle
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I only have simple questions regarding my order from last week with RPI. I can't get anyone to answer the phone. I have left 2 phone messages and sent a PM last week and no response. What's the deal?
This isn't the first time I've heard of this issue. :( Good luck, bro.
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Old 06-12-2012, 11:13 AM   #3
Lil' Nasty
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This isn't the first time I've heard of this issue. :( Good luck, bro.
Yeah it was hard getting ahold of them when I bought my car cover but they eventually emailed back
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Old 06-14-2012, 05:41 AM   #4
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When I tried to contact them its a hit an miss. I would call about 4 or 5 times a day waiting for someone to answer. I have also gone to their website and acted like I was a new customer that had a question on their products. Once they answered the email then I asked them what was really on my mind.
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Old 06-14-2012, 03:58 PM   #5
RichGreene
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I've gotten through every time on the phone, never put on hold or anything. They usually respond on the 2nd ring. Make sure of your time zones.
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Old 06-18-2012, 05:44 PM   #6
skipinminn
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I have sent $ EMAILS and GOT NO RESPONCE :(
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Old 06-18-2012, 08:35 PM   #7
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When I tried to contact them its a hit an miss. I would call about 4 or 5 times a day waiting for someone to answer. I have also gone to their website and acted like I was a new customer that had a question on their products. Once they answered the email then I asked them what was really on my mind.
Hahaha. Sneaky!


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Old 09-19-2012, 10:16 AM   #8
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Slight ressurection of the topic but I have noticed the same. I ordered a painted RK sport spoiler and after 3 weeks I just got it and it's the SLP High lip spoiler

Just called and the office is closed until monday.....
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