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Old 10-06-2012, 10:03 PM   #26
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I would Demand their Jobs!
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Old 10-06-2012, 10:07 PM   #27
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contact gm this is nuts! someone should be fired
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Old 10-06-2012, 10:11 PM   #28
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He can get way more then a new car if he filed a law suit.... Several crimes committed in my opinion I'm not lawyer though
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Old 10-06-2012, 10:19 PM   #29
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Originally Posted by camaro2lt View Post
contact gm this is nuts! someone should be fired
I did contact Chevrolet customer assistance center (gabriel with cac@chevrolet.com). They washed their hands of it. Said it was a dealer issue. I tried to resolve this peacefully. Thought they would do the honorable thing when confronted with the proof. But NO. Here's a time line of my efforts to afford them that opportunity:
Camaro notes

3:14 10-1-12 Received call from Anna Rice at KIA of Greer
Sent her the email of transcript and audio file to arice@kiaofgreer.net
Affiliated dealership


1649 Shawn Lowe with Nissan of Greer called, Left voicemail with his cell phone number, he asked me to call him back. I called back his cell phone went to voicemail voice mailbox full called back twice. 15 minutes apart No answer either time.

Called Nissan of Greer asked for Shawn Lowe and was transferred but i was promptly disconnected when someone picked up no words were exchanged.

1824 10-1-12Ann Rice called and wanted to tell me Shawn was trying to get in touch with me.

1824 10-1-12 Shawn called while speaking to Ann, told her he was calling. Put her on hold and answered Shawn's call. Spoke with Shawn for seven minutes. Arranged a meeting for 1100 10-2-12.

1100 10-2-12 Met with Lowe, discussed my concern. He offered to have Bradshaw Chevrolet evaluate my car. Told him NO, I wanted them to buy my car. We talked about thirty minutes. He tried to get me to blow up, but I did not. I kept my cool. And left the dealership.


1030 10-3-12
Gabriel called back and said he was waiting on Shawn Lowe to call him back and then he (Gabriel) would call back and let me know something.

1601 10-3-12
Gabriel called back: told me that he had called all three dealership that Shawn Lowe works at gabriel left messages at all three dealerships Shawn has not called Gabriel back I gave Gabriel Shawn's cell phone number that he had left me the other day on my voice mail.

1639 10-3-12
I called Shawn Lowe but was transferred to Adam I had Adam go see if Shawn Lowe was available he was not available so I gave him my name in my phone number and I also gave him Gabriel's name and phone number and asked him to call either one of us.

1153 10-4-12
Gabriel called back and said that he has not heard from Shawn Lowe

1524 10-4-12
Gabriel called and said CAC will not be able to do anything that it's a dealership issue and that it's not their problem and that I am on my own and that they are closing the case

1602 10-4-12
Sean called and left a message for me to call him back

1659 10-4-12
Called Shawn Lowe back and left a message for him to call me back

1714 10-4-12
Shawn Lowe called back and offered to ride in my car and see if we could reduplicate the problem and if he thought it was still in bad shape then he would have another dealership repair the car. He said General Motors and Kevin Whitaker both refused to do any cooperative to deal to by my car back. He suggested that I trade in my car for another one of their cars. I told him that his offer was unacceptable. He said we are too far apart and he will no longer be working with me.

Last edited by iwillclark; 10-06-2012 at 11:45 PM.
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Old 10-06-2012, 10:20 PM   #30
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Placed a voice recorder in the door pocket.

Smart man! Way to go! NOW, GO GET 'EM!!

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Old 10-06-2012, 10:23 PM   #31
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He can get way more then a new car if he filed a law suit.... Several crimes committed in my opinion I'm not lawyer though
I'll let the fraud concern be dealt with by GM. I want justice for the working people like me. I want all Camaro owners to know that two out of two service departments I used ABUSED this car. But Best Chevrolet of Easley, SC was CAUGHT so bad that they cannot lie their way out of it like Kevin Whitaker in Greenville, SC did.
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Old 10-06-2012, 10:29 PM   #32
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someone posted a link to the video on their FB page!!! LOL
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Old 10-06-2012, 10:31 PM   #33
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I would Demand their Jobs!
When I filed a complaint with the BBB I requested that Josh be fired but they told me that was not within their purview. So I change my request to them buy the car, repair it, certify it, resell it, and take the difference out of their pay.
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Old 10-06-2012, 10:45 PM   #34
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someone posted a link to the video on their FB page!!! LOL
Well played.
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Old 10-06-2012, 11:06 PM   #35
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Time to get the News Media involved
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Old 10-06-2012, 11:08 PM   #36
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Now if one of those anonymous Internet hacker guys could catch wind of it and put it on the dealership website, that would be pretty funny.
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Old 10-06-2012, 11:15 PM   #37
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Time to get the News Media involved
True dat my friend. Sent the link and explanation to the two local stations. However they may be a conflicted due to the amount of money car dealers pay for advertisement.
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Old 10-06-2012, 11:18 PM   #38
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Now if one of those anonymous Internet hacker guys could catch wind of it and put it on the dealership website, that would be pretty funny.
It was posted to the dealer Facebook page. HA!! HA!!
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Old 10-06-2012, 11:27 PM   #39
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All I'm going to say is...a few people better be in the unemployment line Monday and the dealership better make things right. I'm sure they wouldn't want an audit from GM. That comment at the end would definitely cause one!!!
Totally agree. Shawn Lowe isn't worried, he said, "they get audited all the time". I LAUGHED in his face when he said that. Their butts are in a sling. And deserve all things that come their way. He's the Fixed Operations Director. That's the person in charge of all service departments of the affiliated dealers:
Best Chevrolet, Easley, SC
Best Kia, SC
Nissan of Greer
Toyota of Greer
Kia of Greer
Two in Florida
One in Virginia
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Old 10-06-2012, 11:41 PM   #40
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Old 10-07-2012, 12:22 AM   #41
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Wow, good damn idea but you know, they make spy cameras real small with audio, that would have been much better, no trying to explain who said what when and where.

But the voice recorder is a good stepping stone, but if that's all I was using I'd make sure it makes super high quality crystal clear recordings. My iphone 4 will record for up to an hour, I've used it before to monitor my car while it was parked at work. I am seeking a dvr system with 4 cameras and motion sensors which will record while it's off if I choose (for vandalism).

Put it on Youtube, everybody in your area will see this, try to get local news on it. The leverage you have is all about going public with it, they'd have to take care of you fairly and let it be known the jack-asses that did that were fired. Of course don't just threaten to do it, do it and let them know, they already did the damage, now it's your turn.

So what made you suspect that you'd find something like this on your voice recorder? Was it just reading gestures, body language, how you were treated during past dealings, or did you hear rumors they were scumbags? Sickning!!

Correct me if I'm wrong, but isn't there laws against malicious destruction of others property, and when it's over a certain amount, isn't that a felony
and a valid right to file a case with your local police? The beauty of using a security camera is that they are date and time stamped, which I hear is an important factor in a legal situation for it to be used as evidence. BTW, if they KNEW that your car had cameras and audio, and they were not to tamper with them, they'd never have done that crap in the first place.


Last edited by BUZZCAMARO; 10-07-2012 at 12:40 AM.
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Old 10-07-2012, 12:58 AM   #42
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Well, then I will run a camera in my car if I ever have to take it in. They do that stuff to mine and I will be driving away in a new car for free, if they are lucky and that's all I settle for in a lawsuit.
I was lied to, bullied, and taken advantage of the first time by Kevin Whitaker. I was made to believe I was wrong. So I trusted another dealer to be the trustworthy professionals they're supposed to be. However, to err on the side of caution, I placed the voice recorder in the door pocket. It would have been nice to have a camera. Had they not called names I'd be in a worse fix, but they did use names and bragged about the abuse. How much does a four camera dvr system four a car cost? Where do you get it ? I can install it myself.
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Old 10-07-2012, 04:02 AM   #43
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SHAWN of the DEAD

A new TV series coming out this fall. Lead in with GOOD OLE BOYS laughing and rib sticking each other over how they really F'd up the last customers car....GM is the corporate leader of the " Who ME ! " in this sage of woe...This thread will become the ..coming attractions with more to follow................
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Old 10-07-2012, 04:48 AM   #44
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Sorry to hear this happened to your car. But, if it were me, I would remove it from the web. Although true info, they could try to make a case for slander if this goes to court. Just my $.02. And they will get what they deserve. It always comes back around.
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Old 10-07-2012, 06:28 AM   #45
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Smart man! Way to go! NOW, GO GET 'EM!!

Thank you, feel free to auto tune these guys into a "Banjo Duel" lol
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Old 10-07-2012, 06:29 AM   #46
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Sorry to hear this happened to your car. But, if it were me, I would remove it from the web. Although true info, they could try to make a case for slander if this goes to court. Just my $.02. And they will get what they deserve. It always comes back around.
Is it slander if its true and you have proof?
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Old 10-07-2012, 06:37 AM   #47
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To make matters worse your clutch clunk is normal for an SS manual 6 speed. Read on.

http://www.camaro5.com/forums/showthread.php?t=155282
So then GM does have a problem, and its not simply a dealership issue?!
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Old 10-07-2012, 07:45 AM   #48
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Wow crazy story
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Old 10-07-2012, 08:18 AM   #49
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So then GM does have a problem, and its not simply a dealership issue?!
Good point, doubt if this is something unique to GM dealerships. I'm wondering if this crap goes on at many shops, are jack-wagons like that who work for GM dealerships coddled by unions?

I'm betting no but the blame falls on the dealership who will deny it ever happened. I was told by the private owner and mechanic at a local shop this about dealerships: " Y'eah, but who do the dealerships hire? Their boss says a 4 hour job is only a 2 hour job and that's all their getting paid." (When I was inquiring about getting a front end alignment after I get lowering springs installed). I had just told him there was a guy here complaining that his alignment seems like it's all screwed up and he had just got it done at the dealership.

My guess is that the dealerships mechanics (in general, not all of them of course)..are not exactly an elite group of highly talented and well paid experts .

About the only reason I'd ever go there is for warranty issues, and than I'd try to go to an authorized repair shop.
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Old 10-07-2012, 08:20 AM   #50
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I'm betting no but the blame falls on the dealership
Exactly!!
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