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Old 10-07-2012, 11:06 PM   #126
spenta1
 
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If It was me in this situation, I would do what this guy did...

http://jalopnik.com/5914213/jeep-dea...r-new-wrangler
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Old 10-07-2012, 11:09 PM   #127
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Assuming they are not getting all Completely Satisfieds on the customer service survey?
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Old 10-07-2012, 11:13 PM   #128
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Originally Posted by blackswan View Post
Assuming they are not getting all Completely Satisfieds on the customer service survey?
One "oh shit" wipes out a bunch of atta boys.
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Old 10-07-2012, 11:25 PM   #129
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Brandon? Gotcha ears on good buddy?
Pretty sure Brandon is only online Monday - Friday. Regardless, tomorrow is going to be fun.
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Old 10-07-2012, 11:29 PM   #130
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Originally Posted by iwillclark View Post
Very well written, Patrick George.
Hey OP,
I don't follow you on the "Patrick George." Help me out, please......
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Old 10-07-2012, 11:34 PM   #131
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Surprisingly no one has posted up their phone number yet.

Allow me to do the honor.

For sales dial 864-640-4398

But for the really good stuff,

Service, 864-385-7000. Just ask for Josh.

BTW, the service department opens at 7 am EST.

T.
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Old 10-07-2012, 11:51 PM   #132
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Dealership abuse like this makes me sick

Not my Camaro, but OH MAN would this make me rage:

http://youtu.be/bE4Dh_82kMM

Does anyone else ever do this when they send their baby in for service? Seems extreme but maybe well worth it!


Edit: LOL, saw this on reddit /r/justiceporn, posted it here. Lo and behold mods moved my thread post here. I shoulda known you rascals started all this!

Last edited by HubStep; 10-08-2012 at 12:05 AM.
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Old 10-07-2012, 11:56 PM   #133
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OP, contact a lawyer ASAP!

From Reddit:

Quote:
Posting this in hopes the OP sees it.
I worked for Chrysler for just under 3 years. The absolute best thing you can do is get a lawyer, NOW, and have them document EVERYTHING. I'd also try contacting Chevrolet customer service and lodge a complaint against the dealership - those are taken pretty seriously. Something you must realize - 99% of all dealerships for the big three are all independently owned and operated - Chevrolet has no direct control over the dealership. This, financially, won't affect Chevrolet at all, this is 100% on the dealership and any and all actions will be done against the dealership - Chevrolet won't even be involved in the case.

That's basically all you can do. If you take that recording to the dealership and say "Pay may car off or I'll go to the news" they'll let you go to the news. Then when the news comes they'll most likely only get to speak with a service manager who will lie through his teeth.

The thing you need to realize is that you now have the burden of proof - YOU have to prove that THEIR ACTIONS ALONE caused the problem. Yes, it does sound like they were "abusing" the vehicle, but that doesn't mean that this one time caused the problem. I saw this happen time and time again.

If you take it to another dealership, they'll likely tell you to blast off if they know another dealer may have ****ed shit up - they don't want to be liable. ANY other mechanical shop you take it to WILL be used as a scape goat for the dealership to say well "this 3rd party NON CHEVROLET technician ****ed it up"

Point being, unless your car was on fire at the dealership you're not gonna get anything done. Get lawyered up, document EVERYTHING. You may be able to get Chevrolet to investigate them because that is 100% dealer fraud and Chevy will not take kindly too that, they likely have an entire dept solely to rain shit down upon their dealerships that **** them back - Chrysler had some bottom of the barrel assholes to deal with their dealerships.

You can get all huffed and puffed but you're really not gonna be able to do anything immediately.

Get Lawyered up, document everything and try your damndest to get in touch with a Chevrolet District Manager - The SM at your dealership most likely will tell you to go **** yourself if you try the whole news thing then ask to talk to his DM - the only person at a dealership that has contact with a DM is going to be their service manager and "maybe" the owner - they normally leave that up to the SM.

I dealt with these cases more than I wanted too, but this is the best advice I can offer. Lawyer, document everything, inform the manufacturer of a problem with their dealership(they'll do everything internally, you will never be informed of their final decision). The best outcome you have is to take the recording(a copy of it) to the dealership and let the SM listen. Ask him(or her) what they're going to do about it, document it(preferably have a lawyer there, lets them know you're serious) and go from there.
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Old 10-08-2012, 12:05 AM   #134
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Quote:
Originally Posted by POWERFREAK View Post
Yup...video has 86,000+ views
110,000 hits 2.5 hrs later..........
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Old 10-08-2012, 12:08 AM   #135
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Quote:
Originally Posted by TBone View Post
Surprisingly no one has posted up their phone number yet.

Allow me to do the honor.

For sales dial 864-640-4398

But for the really good stuff,

Service, 864-385-7000. Just ask for Josh.

BTW, the service department opens at 7 am EST.

T.
I have a feeling they will be very busy with the phones this week!
They have this coming, some one trusts you with something that costs 40k and you beat on it. Calling this ass hole in the morning. Wtf
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Old 10-08-2012, 12:10 AM   #136
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This reminds me of when the carwash stole my iPod and next time i went,I put my GoPro
on the inside of it and said "there is a camera, so please don't steal anything this time"
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Old 10-08-2012, 12:30 AM   #137
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Originally Posted by stieger View Post
We cannot close accounts, if you no longer wish to be a part of Camaro5 then I would suggest just not logging on.

In regards to Josh's information and my posting it being "inappropriate." If Josh didn't want me to connect the dots then he shouldn't post his information on the Internets, let alone his Facebook page.

I tell people time and time again: everything is on the Internets, and I can and will find it.
I Love You.
that comment is yes.

If you don't want it to be known, don't post it on the internet.
and you didn't post his girlfriends info that i had seen.
I thought you were just talking about his profile pic of him and her.
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Old 10-08-2012, 12:55 AM   #138
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Quote:
Originally Posted by X3n0s52 View Post
Not my Camaro, but OH MAN would this make me rage:

http://youtu.be/bE4Dh_82kMM

Does anyone else ever do this when they send their baby in for service? Seems extreme but maybe well worth it!


Edit: LOL, saw this on reddit /r/justiceporn, posted it here. Lo and behold mods moved my thread post here. I shoulda known you rascals started all this!
You re-posted something that already had 2 threads started. It just needed to go where it could be loved and nurtured. Hit the search button next time.
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Old 10-08-2012, 01:08 AM   #139
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I've been following this thread since Day 1 and Damn it's getting good. Can't wait till Monday morning
Aaaah the power of the Internet
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Old 10-08-2012, 01:13 AM   #140
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Remember: Love does not take delight in the faults of others. There will be innocents in this event who, no doubt, will suffer along with the guilty.....
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Old 10-08-2012, 01:32 AM   #141
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Leave. No. Survivors.
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Old 10-08-2012, 01:59 AM   #142
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As a person who really loves cars, it just makes me sick to hear such stories of senseless abuse on so many different levels....the complete lack of respect for private property, the lack of respect for the fine piece of machinery of the car itself, particularly from supposed "professionals" who work with cars for a living, and who should more than anyone know better.

To the OP (and to the community in general), getting the word out on this was a great thing. In all likelihood, they've done this before to others, and would have continued to do so in the future. Don't let up, keep fighting the good fight.

And don't worry about GM giving you the cold shoulder. While they are technically correct, this is between you and the dealer, having them caught on tape talking about defrauding GM on a warranty claim probably means they won't be so quick to "close" their case between themselves and the dealer.

Quote:
Originally Posted by stieger View Post
First off: I am not responsible with whatever y'all do with this information.

Second: to the OP - you're welcome.

May I give you Josh Looper, Service Director at Best Chevrolet
I'd just like to add, this is why I love this particular forum. I do visit some other forums as well, but they generally don't have this same type of response from the mods or members in general that is happening here. Even though I don't have a Camaro (and actually own the arch rival), I still feel at home as part of a community of people who not only love their own specific cars, but in most cases cars in general. It's good to know that if I choose a Camaro the next time, any advice or help I may need should there be a bump in the road anywhere in the ownership experience would only be an internet connection away.
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Old 10-08-2012, 04:08 AM   #143
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Quote:
Originally Posted by fielderLS3 View Post
As a person who really loves cars, it just makes me sick to hear such stories of senseless abuse on so many different levels....the complete lack of respect for private property, the lack of respect for the fine piece of machinery of the car itself, particularly from supposed "professionals" who work with cars for a living, and who should more than anyone know better.

To the OP (and to the community in general), getting the word out on this was a great thing. In all likelihood, they've done this before to others, and would have continued to do so in the future. Don't let up, keep fighting the good fight.

And don't worry about GM giving you the cold shoulder. While they are technically correct, this is between you and the dealer, having them caught on tape talking about defrauding GM on a warranty claim probably means they won't be so quick to "close" their case between themselves and the dealer.



I'd just like to add, this is why I love this particular forum. I do visit some other forums as well, but they generally don't have this same type of response from the mods or members in general that is happening here. Even though I don't have a Camaro (and actually own the arch rival), I still feel at home as part of a community of people who not only love their own specific cars, but in most cases cars in general. It's good to know that if I choose a Camaro the next time, any advice or help I may need should there be a bump in the road anywhere in the ownership experience would only be an internet connection away.
A lot of people, especially older generations, don't fully comprehend how powerful the Internets is, don't mean that in a bad way it's just the way it is. Heck when a bodyshop screwed me over I spent 2 days writing negative reviews on every website I could find. A few days later then refunded every penny.

That and I hate crooked dealerships.

Quote:
Originally Posted by DataWave View Post
I Love You.
that comment is yes.

If you don't want it to be known, don't post it on the internet.
and you didn't post his girlfriends info that i had seen.
I thought you were just talking about his profile pic of him and her.
I had originally posted her Facebook into as well, but went back and deleted it as there was/is no need to bring her into this.
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Old 10-08-2012, 06:16 AM   #144
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Originally Posted by iwillclark View Post
One "oh shit" wipes out a bunch of atta boys.
My understanding is it only takes one to get a big buck black eye
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Old 10-08-2012, 06:35 AM   #145
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I was thinking OP. You should have them written you an apology letter - a hand written apology letter at that.
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Old 10-08-2012, 07:05 AM   #146
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wow, this is rediculous. looking forward to the outcome
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Old 10-08-2012, 07:20 AM   #147
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Interesting rims, what are they?
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Old 10-08-2012, 07:22 AM   #148
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A lot of people, especially older generations, don't fully comprehend how powerful the Internets is, ...
I am curious what older is to you?
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Old 10-08-2012, 07:44 AM   #149
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I haven't read every page of this thread but I would suggest talking to a lawyer about your options and then contacting the county attorney and state attorney general offices about it.
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Old 10-08-2012, 07:59 AM   #150
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I am curious what older is to you?
I didn't necessarily have a specific age range in mind. More along the lines of there are some people who have no idea how to use the Internet.
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