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Old 11-20-2012, 02:25 PM   #76
Mike2ss
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Originally Posted by camaro2lt View Post
CHINA!!!!!! we just need to find the place lol
Lets beat them to an inch of there life!!!!!!!!!!!!!!!!!!!!!
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Old 11-26-2012, 09:53 AM   #77
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Drives: Ordered 2010 Camaro 2LT
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Received Warrantied Retrofits from AAC....WTF!

Ok...I'm trying to remain calm.

I left town last week for Thanksgiving Holiday having received no word from AAC about the headlights. Assumed I wouldn't get them shipped until after the holiday. I arrive home on Sunday and to my surprise, there are 2 oracle boxes sitting at my front door. So much for an advanced notification that they were being shipped. Moved them into the house so that I could open and inspect them today before taking them to my installer. Finished with work this morning, opened the boxes to the retrofits, and am completely left speechless.

The silicone on the back of the housings have been removed and in its place are 2 different rubber covers....that's right....a DIFFERENT cover over the left headlight that does not match the one on the right! No way for me to even inspect if the "retaining clips" have been installed at all, as the receipt from AAC indicates. I fired off an email to AAC for an explanation, and am currently awaiting a reply.

here are the pics:
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Old 11-26-2012, 10:37 AM   #78
C586
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So basically they just stole crap from other headlights and hacked yours even worse?? Lol. And people still buy from this Mickey Mouse company.
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Old 11-26-2012, 10:57 AM   #79
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C5 agree. All for lights. Risk your 600$ stock halos so some back and crack company. Who by the way has taken money from members of car club with not product now member waiting over a month. Forget it. Way better stuff just gotta looka little that the one negative about camaro5. No one looks outside the box. Just because its here doesn't mean to stop looking for better price and quality.
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Old 11-26-2012, 06:18 PM   #80
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Will, the rubber boots are actually a nice touch.....if done correctly.

My Jeep JK HID kit included two MATCHING rubber boots to help keep the elements out. Unfortunately if AAC glued or epoxied them to your lights you're no further ahead than you were when you sent your lights to them.
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Old 12-08-2012, 12:02 PM   #81
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So whatever happened with this??
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Old 12-08-2012, 01:57 PM   #82
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Arrived about 2 weeks ago but i haven't had the chance to have them installed. Different rubber coverings on the left and right headlamps per the pictures on page 8. Basically.........heed the warnings and beware!

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Old 12-11-2012, 12:20 PM   #83
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Originally Posted by Shazam613 View Post
Arrived about 2 weeks ago but i haven't had the chance to have them installed. Different rubber coverings on the left and right headlamps per the pictures on page 8. Basically.........heed the warnings and beware!

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Are the bulbs still siliconed underneath?
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Old 12-13-2012, 08:27 AM   #84
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Wow, after reading what people are saying I'm thinking of canceling my app to have them install retros in my car now at the new houston store. This all sounds so terrible!
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Old 12-13-2012, 11:42 AM   #85
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Originally Posted by Houston 5 camaro View Post
Wow, after reading what people are saying I'm thinking of canceling my app to have them install retros in my car now at the new houston store. This all sounds so terrible!
That would probably be the best way.
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Old 12-13-2012, 12:27 PM   #86
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Are the bulbs still siliconed underneath?
I'm out of town now but should return this weekend. I'll see if i can remove the rubber housing and take more pics

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Old 01-03-2013, 02:57 AM   #87
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sorry about the delay all...work has picked up like crazy.....got a chance to open one of the rubber housing and I see a clip. Pic below:

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Name:  2012-12-29 07.15.03.jpg
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Old 01-11-2014, 09:55 PM   #88
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Quote:
Originally Posted by BadAssBumbleBee View Post
That price included shipping to Canada, import duties, brokerage fees and the conversion rate at the time. I also ordered two pairs of the 5202 plasma bulbs (one pair for the Camaro and one pair for my Jeep) which ended up being about 1/3 as bright as the 5202 bulbs I just got from Gen5DIY.

Like I said before, if I knew then what I know now...
I guess you also learned not to use UPS to Canada ever again, as they are the only ones that I know of, that charge astronomical brokerage fees to Canada from USA. First off, these parts are assembled in USA, so under Nafta, you should be paying no "duties" but only taxes. No different than anyone else elsewhere.

I'm only writing this because they give shipping to us a bad rap, and people get scared silly, almost frightened really, to buy and ship to Canada.

FedEx Express(not Ground!) charges a flat rate $10 brokerage, regardless of declared amount on package. Ditto for DHL.

USPS is cheapest, no extra measly $10 to pay, but their service is slooooow.

I've learned the ins and outs of shipping from USA, nice n cheap, it's practically my hobby now .

Thank you for sharing by the way the experience you had with this vendor, good to know.
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Old 01-12-2014, 10:36 AM   #89
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Originally Posted by Camaro Dude View Post
I guess you also learned not to use UPS to Canada ever again, as they are the only ones that I know of, that charge astronomical brokerage fees to Canada from USA. First off, these parts are assembled in USA, so under Nafta, you should be paying no "duties" but only taxes. No different than anyone else elsewhere.

I'm only writing this because they give shipping to us a bad rap, and people get scared silly, almost frightened really, to buy and ship to Canada.

FedEx Express(not Ground!) charges a flat rate $10 brokerage, regardless of declared amount on package. Ditto for DHL.

USPS is cheapest, no extra measly $10 to pay, but their service is slooooow.

I've learned the ins and outs of shipping from USA, nice n cheap, it's practically my hobby now .

Thank you for sharing by the way the experience you had with this vendor, good to know.

Unfortunately, AAC only uses UPS for large packages like the one the headlights came in.

In all honesty, if the vendor/seller does some homework they can usually set up an excellent shipping agreement with UPS.

I purchased 5 17x8 wheels and 5 285/70/17 BFG KM2's for my Jeep from Tire Rack. The total weight for the shipment was just under 500 lbs., declared value was $2500.....I paid a total of $50.00 in duties because of the arrangement that Tire Rack has with UPS.

Like I said earlier, live and learn......no more AAC for me!
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